McDonald's — Restaurant in Fulford

It is what it is you don't expect amazing food it's just something to fill the void, but the lying system they run with there self service screens when as soon as a certain amout of time has lapsed they assign it to collect your order even when it's not ready is a little deceitful in my opinion.

They have done all these adverts saying the food will be warmer and tastier how about just make them look how you're advertising them, I'm going to get to the point that if my burger doesn't look like the picture on the menu it will be going back for looking like q dogs dinner.

Service is shocking the new way of serving is meant to stream line things all they've done is reduce staffing costs and create their own bottle neck.

Highly recommend not going to McDonald's when you see more than 15 orders on the screen or you'll be waiting alot long than 20 mins for your food.

McDonald's head office really should be doing more to audit these stores, thurs evening I really wouldn't say is a peak period.

The recruitment team for this store...

I work at rituals in the designer outlet and ordered some food off the app however it said there was an issue on McDonald’s end and to give them a code when I got there unfortunately for the poor lad who was serving me nothing came up when he tried searching and so I was there for 10/15 minutes trying to connect to my 5G or a Wi-Fi network to see if I had been charged for the order. Service in the outlet is atrocious so I had no luck. Eventually we found my order and they told me it had been paid for and that everything was fine. I’m giving 5 stars because of the patience of the staff despite it being a horrible and busy Saturday and although the lad who was with me was serving customers in between me trying to connect to any Wi-Fi or 5G network, he didn’t leave me to try and work it out for myself and really tried his hardest to find the code the app had given me and to help me...

I appreciate that they were busy but honestly, they were hopeless. There was no receipt paper left in the machines so no printed receipt ( not a huge deal as just needed to remember number).

Stood for 15 minutes waiting. Noticed a food order come out for number 4 that looked like mine but the server kept shouting 4. When number 4 picked up their order, they said the happy meal part wasnt theirs. So I went over and the server asked me for my receipt. Explained my issue so he just pushed it at me and walked off. I shouted him back. The happy meal had been sat there on the counter open for 10 minutes and when I looked into it, there was only the burger. The server was put out that I called him back and asked for my full.order.

Dreadful...