Good start, disappointing finish! 6 of us went to celebrate my Mother-in-Law's birthday. We have opted in not to order starters, but went onto mains first. Waited 1hr 20mins for our mains-not a single server have asked us/checked on us why we haven't received our food. After us questioning we have been told the kitchen staff thought we are still eating our starters... Ordered drinks-waited ages, ordered food-waited ages.. In general our near 2hr stay was filled with waiting to be served. The servers have shown little care, it was unreal. The owner (we assumed) have seemed nice enough. Once our main have arrived our disappointment have grown even more. Although the presentation was nice and the food was tasty, the portion sizes were way too small for a main meal. We had the mixed shish- small side salad, small side (rice or chips) and a few chunks of chicken and lamb (about 8 pieces total). Once our plates were cleared, we have been sitting there for about 20mins-nobody have asked if we wanted any more drinks or dessert. Same as throughout the meal nobody have asked if we needed anything - e.g. Sauces or was our meal good. I had to get up each time to ask for more drinks and sauces too. Needless to say we have not stayed for dessert and have left the restaurant. Such a shame as the restaurant itself was done up to a high standard and we had good vibes walking in. The price of the drinks and dishes we paid have expected...
Read moreFantastic food some of the best Turkish cuisine I've ever had the privilege to eat, with the addition of some street food favourites on there menu it's like being in Turkey, one of the best atmospheres I've had the opportunity to dine in with my family, friendly helpful staff that couldn't do enough to make you feel warm and welcome, will 100% be returning in the future and highly recommend this little gem. Might I add the kelli Pacha ( mutton head soup) is a real treat and surprisingly so tasty highly recommended The lamb's liver is delicate and so tasty. The lachmuchan is the best I've ever had!!!! What else can I say I've pretty much ate the menu in this place over the last year it's the only Turkish restaurant in Medway in my opinion that meets every need my children are treated like family there so are we. Couldn't ask for a better friendly atmosphere. All staff are always polite and happy to help.
I personally love promoting good family businesses, especially over big companies that just pump shit out.
Like I've said before, if you're looking for one of the best Turkish dining experiences outside of turkey itself ( BAYBABA) is the only...
Read moreI regret to say that my experience at the Turkish restaurant was quite disappointing. Upon arrival, no one welcomed or seated us, leaving us standing awkwardly until we had to inquire ourselves. It took an unnecessary five minutes just to receive the menu, indicating a lack of attentiveness from the staff. The service throughout the meal was average at best, failing to meet even basic standards of hospitality.
While the food itself was passable, it was nothing exceptional. However, what truly soured the experience was the behavior of the waiters. They thought it appropriate to plug their iPad and payment device on our table, disrupting our meal and invading our personal space. Their frequent use of the devices right next to my partner was both distracting and disrespectful.
Given this disappointing experience, I cannot see myself returning to this establishment...
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