We arrived for our booking at 1.30pm at 1.20pm. A nice welcome and told where we were seated. Ordered drinks and got straight to the menu as we were all hungry! Was a joint b day celebration for my son and son in laws birthday and also Mother's Day. 3 different menus to choose from, a mother's day, lunch menu, and all-day menu. We all ordered food and carried on enjoying chatting! Finally at 2.30 pm a waitress said "we not forgot about you we starting cooking yours now". Food finally started coming out at 3.10pm, the 1st order out was son in laws burger meal! He bit into his burger and said it was cold!!!! So on bringing mine out I addressed this with the waitress she apologised and took it! She was gone 2 minutes b4 returning with it, steaming!! So now the burger was soggy and the salad inside was hot!!!! With cold spots in the burger!! So my son in law couldn't eat that! I ordered a roast with a vegetarian Wellington! The roast veg were stone cold! The Wellington came out as a tart and I couldn't even cut into it! The mash was really dry and luke warm!!! And the list goes on and on!!! So long story short we all left disappointed and hungry!!! I feel they took on more covers than they could cope with! And inturn ruined our afternoon out as a family! I'm sure in time we will laugh about it all! But I will not return and would not recommend!! It could have been a bad day for the chef, and I'm sure if u like instant mash and microwave meals then it may be ok with less...
Read moreI had to come back! My first experience was a delight though has been sometime this was my review.
"Had the best burger 🍔 it was cooked to perfection and very tasty...you could taste everything within the burger giving the taste buds something to get in to...compliments to the chef excellent food."
My second visit today walking towards not much had changed! After probably 2 years? I thought about my first visit and checking the menu the spicy burger took my eye! After ordering it was a bit of a waite...around 40mins. Not that busy yet it was very much a queue status, as l was advised by the staff. Though l was in good company so the waite didn't seem that long. Food arrived and to be honest looked very nice. As we stated, the taste was not disappointing... as l do like a tasty burger, the burgers were tender and a plesent taste to the palette, accompanied with a light salad, dressing, and a side of fence fries.
Most people would say a burger is a burger, yet though l would agree, its has to be a good burger to enhance the palette and the taste buds, to go that extra mile.
All l can say is that the Flintlock did that today...my compliments to the chef and the bar staff for a pleasant and welcoming experience.
Until my next visit! Keep up the...
Read moreWe were a party of 6. We ordered our meals and waited for them to arrive. We had 3 Hunter's Chicken which arrived with no tomato, cheesy garlic bread x 2 which arrived with no cheese which was sent back to be rectified. Chicken was not very warm but looked cooked. We ordered puddings and waited 30 minutes for them to arrive. I went to the bar and explained that if we didn't have them within the next 5 minutes we would have to cancel as we had theatre tickets. They didn't arrive so we went to settle the bill. We were told only the manager could refund the desserts and he was asleep! He eventually came to refund the puddings with an attitude that was, quite frankly, very rude. We paid the bill and left. We frequent the Flintlock monthly but with this manager in charge it has really gone downhill. There is NEVER enough staff on, they are busy serving drinks so the meals are literally left on the side so are only ever lukewarm when they finally get to your table. Lunchtime is slightly better, but only if there are a couple of people in. Come on Marstons, please get...
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