Silchar Indian Dining — Restaurant in Hinckley and Bosworth

We went to Silchar for the first time this evening as a party of 8 at 6.30pm At the time we arrived the restaurant was quite quiet and within a couple of minutes tha waiter took our order for starters. It took 30 minutes to arrive (7.10pm) which seemed a long time considering. Main courses were then ordered which then did not arrive until 8.10pm. They bought my main course out on its own, then everyone else just got an empty plate. It took 10 minutes to get the rest of the orders on the table and they had forgotten one of the party's main. My meal was a chicken tikka curry for £11.99 which consisted of 5 bits of chicken and a bit of sauce, the add a portion of pilau rice and a keema naan came to over £20 which I thought was expensive considering the portion sizes. When booking this table, we were told we had 2 hours in which to eat. When the last of the main courses came out, we were at 1 hour and 50 minutes. During the whole time we were there, on one ever came and apologised for the wait or whether everything was OK. I was expecting better service considering this is an award winning restaurant. I shall not be returning to this restaurant again and will instead frequent my local Indian restaurant which has fantastic service, great quality food and...

My friend and I visited early evening. Used to visit frequently but haven't been for a few years. Asked to sit somewhere warm, and the gentleman said that the heating was on and sat us in a corner at the rear of the restaurant. We were disappointed that the offer wasn't on but chose our meals anyway. The food was lovely, very tasty and the waiter was very accommodating when my friend realised she had forgotten to mention she wanted hers mild-medium. During the wait between courses the temperature dropped and there was a distinct draught. My friend indicated to the waiter that we were a bit chilly and they turned the heating back on. At the end of a pleasant meal a different waiter approached with hot towels, commenting that he'd brought some hot towels so we could make ourselves even more hot. We were slightly taken aback as there was no humour in his tone, and he disappeared sharpish. My friend asked if he was being sarcastic, I said it was very rude but countered, that maybe it was a failed attempt at banter. Still very confused, we never asked for them to do anything extra, other to not be seated in a draught. Spoilt an otherwise excellent evening. Food was absolutely lovely, shame about the young...

I've been attending this restaurant for many years and the food and service has been consistently good. But what occurred last night was completely unacceptable!!

We (a group of 7) booked a table a week ago but was told we needed to preorder which we did. However, on the night of the meal a member of our party took ill last thing and was unable to attend.

We notified the restaurant on our arrival and told them to cancel his order. However, even though we had only just sat down, they said they had already prepared the starter, maincourse and sides (which obviously wasn't true) and they said they would be charging us regardless.

We reminded them several times not to bring the food out but they insisted and said "we're going to be charging you for this, so we've got to bring it out"

What's more, when a member of our group had to leave early due to a family emergency, he went to the till to pay for everything he had eaten and drank but the manager refused to let him pay his bill until he paid towards the meal of the person who was unwell - the meal we told them not to prepare.

You got this very wrong Silchar. We will be dining...