KFC Ipswich Cardinal Park — Restaurant in Ipswich

Decided to go Ipswich for the first time to spend a day. We went here on Thursday. As soon we arrived we were told that there is a 20 mins wait time for chicken. As we didn’t have nothing to do we wait whereas many people walked out the establishment with disappointment.

My partner ask the lady if he can have specific chicken. she told him that she will try and that she do not know what chicken they are frying. (Like I never seen any KFC only fry drumsticks, like they are frying are whole chicken minimum with wall pieces, she took us for fools??).. Let’s just say in London you can ask them for what ever chicken and they will actually TRY to give you what you want. This is Ipswich it was NOT busy, compare to some kfcs in London when the queue is literally OUTSIDE the door.

The lady didn’t try, she didn’t speak to anyone. She just stood there for 20 mins wasting time…At this point we had nothing to loose, we basically on a mid week holiday, so we give her the benefit of the doubt. there is 20 mins in the o’clock to wait for the chicken, so maybe she gonna tell them once the chicken is done.

Chicken done, as you excepted, we didn’t got what we wanted, the guy was like we told you we will try. Well you didn’t TRY sir I was watching everything unfold, so we asked for a refund. We was just going to spend our funds else where. as soon as we asked for the refund he went to the back and all of a sudden they found pieces we wanted .. wow…

Other issues.. The gravy in mega box was missing, the garlic mayo paid for was missing. The fries were incorrect in the mighty bucket we ordered large. They poured the drink 20 mins in advance so it was hot and flat at this point.

The meal was not done properly and the lady that we spoke to and put it together, she knew it was going to be a problem because she lied and literally RAN to the back and HIDE. She waited for her coworker to sort her issues with our meal before coming back to the front.

H O R R I B L E S E R V I C E!!!

Didn’t enjoy the meal. Still want back my money. We should of went...

I arrived at 1330 on a horribly wet and miserable January day, expecting to find the place to myself. But the restaurant was absolutely packed, with loads of folk waiting for their meal, plus a horde of delivery drivers awaiting pre-ordered food. So I bagged one of the very few vacant tables and, rather than stand to use the kiosks, sat down and ordered on the app on my phone. Quite odd, in a way. By the time I had decided what to have, the crowds had cleared and, once I pressed the button, the meal was with me in a matter of moments. Sadly, the fries were, at best, lukewarm, and were replaced with freshly cooked, piping-hot, ones which were actually really nice. However, one has to think how can it be that chips are not just out of the frier when the place has been packed to the rafters only a few minutes before? The chicken was really, really tasty, very succulent with that famous coating that you can never quite recreate at home. They can't make coffee for toffee, though. My filtered version, part of my £9.99 meal-for-one as an alternative to fizzy pop, was horribly weak and most of it had to go in the bin. Toilets badly need a refurb. and a deep clean wouldn't go amiss. In the gents, a bit of plumbing at both taps wouldn't break the bank. As the senior team were busy discussing last year 'peaking at 3.6', I had to assume they were talking about turnover? Or maybe profit? If so, plenty of pennies to spend on a bit of updating. During the busy time, the disposal area had become an absolute train-wreck, but that was quickly sorted once staff were less busy serving and cooking. All in all, a decent meal for just...

I absolutely love the Wicked Zinger meal but I'm afraid I just don't like seeing the staff members outside smoking. I also don't like the scruffy, unkempt and basically unwashed appearance of the staff. Won't be coming here too much for a while as I've been put right off....again!

You guys could learn a thing or two from Burger King on West End Rd.

*First time for months. As usual, the staff wipe the table tops down but when they do, where do the crumbs go? All over the seats, crumbs and grease. Thought I would have a Very polite word as I thought it would help but they start acting like 'Oh yeah, yeah I'm listening.....Sir!' But then go off, talk to the others behind the customer service desk and you can see them completely dimissing you. The person you spoke to comes back to wipe down 1 seat, another takes the opportunity to wipe down the customer service counter, several look over through the corner of their eyes at you like 'yeah, that one' and you feel like you're banging your head against the wall!! Disgusting, greasy, unappetizing and if I go back it's because I was deperate!

** Back again many more months later because i was in a rush and had to eat - no change. If you get a chance, go to Burger King on Copdock roundabout. Great staff, clean, good food - the complete...