Pan Asian Street Food — Restaurant in Kirklees

I'm absolutely Gobsmacked by this place this evening, such a shocking experience! I'm not one normally to write reviews but I just cannot let this appalling behaviour slide. Tried this for the first time as an outing for mums birthday, a group of 5 of us with 2 kids. We ordered with the help of 2 pleasant waitresses and all seemed to be going well, food started to come out in bits, a plate of chips with nothing else, followed by 2 bento boxes approx 5mins later and nothing for anyone else, it was noticed the bento boxes didn't reflect what was on the menu, so we informed the waitress politely and she went to tell the kitchen items were missing. 5mins later another meal came out for a child, ( had to choose an adult meal as no kid options available).I had requested the teriyaki sauce separately as I was unsure the child would eat it but would eat the beef. I was told not a problem. The food didn't come as requested, and it was sent back, bento box items still hadn't arrived and rest of food was getting cold. Approx 5/6mins later 2 more bento boxes arrived and again items not in them as per the menu listing or picture. Again mentioned politely to the waitress who went to tell the kitchen. Few minutes later still with no meal for a child, incomplete bento boxes and cold food on the table, the manager heads upstairs to our table.

Without even asking what had happened, in an extremely worked up aggressive, arrogant tone he started accusing us of being disrespectful to the waitress, he started to say these menus are old and new ones in print, followed by the waitress is only 3 days in and crying in the back, followed by telling us her personal information (GDPR breach) followed by teriyaki sauce needs to be cooked with the beef, excuse after excuse after excuse... to which we forced our voices through as he absolutely didn't want to listen to us, we told him it was our first time and at no point did any of the waitresses tell us the menu was old and what we would actually receive would be different, at no point did they say we couldn't order how we had ( sauce separate) at no point was the waitress in question spoken to disrespectful by us and left our table smiling each time and accomodating, to letting him that it was wrong for him to tell us her personal information and how on earth would we know. To telling him the sauce request separate was for a 6year old child NOT an adults pallette. I was absolutely gobsmacked by his accusations and disgusting behaviour,I told him he completely ruined our evening out, if he's talking about being disrespectful, we heard a full blown argument taking place in the back for 15mins in punjabi airing their family affairs and dirty laundry to customers, hadn't thought about customers then! and we hadn't said anything about it.

We were appalled at what we were accused of, the way we were spoken to so left the food and walked out! definitely will not be returning, avoid at all costs, shocking behaviour. Wish I had recorded it to post.

What's likely to have happened is the waitress would have returned to the kitchen with stating all the inaccuracies and the order being wrong. He's probably flipped his lid from the previous argument, made her cry and come to blame us!

Not having it! Sad to say I was really looking forward to trying this place and something new and different. They really let themselves down!

24th Sunday.. I've read this restaurants reply, such a lie, we didn't have any issues with the waitress, just can't accept their fault, food was not as described in the menu and we were blamed for that! disgraceful!

we ended up eating elsewhere...

On Google it stated this resteraunt closed at 1am so we thought we had plenty time when we arrived at 9.30pm. Once we sat down we relived how cold it was. After looking through the menu and waiting ten mor minutes I had to go to the counter as no one came to take our order. Once standing there for another 10 minutes I finally Got served. The food arrived around 20 minutes later. The waiter started to bring our food out end then turned back to tell the cook a joke and then gave us the food. One main came and I was waiting around 10 minutes for mine. The katsu chicken was cold. At this point the staff in the kitchen started playing music and having a loud conversation. After ten minutes of eating we had had half of our food the chef was watching us and then mustered the courage to come to our table to say there are actually closed. I tried to see if we can finish our food but they wanted us out of the door there and then. My partner wanted to toilet so she went and as she was there the staff in the back were having a joke and shouted get out. I explained when I was paying that it says on Google they close at 1am and she said sorry. I really wanted a nice meal as it was date night and this was totally ruined and ruined the rest of the night. If there were closing near the time of the arrival they should of stopped seeing people down but instead they let us eat half of our meal and then kicked us out. The do takeout and they didn't even ask us if they could pack the food up as we only eaten half of it and they was kicking us out. I will not be going back again and I usually dont review but as this ruined my night from the service and the food I had to as I didn't want people to make the same...

Takeaway order of Korean Wings, Japanese Beef Glass Noodles and Chicken BibimBap.

Order came fast and hot, and when we got home it was all clean and presentable in good packing. The wings were decent, crispy skin and flavoured well with plenty of sauce. The glass noodles were way too saucy however and overpoweringly sweetened to the point of becoming unbearable after a few mouthfuls. There was plenty of beef in the dish though which was a positive. For the rice dish, it had loads of rice but not much else really - no stir-in Korean Chilli sauce was included which would destroy the dish normally, luckily we had it at home. But it remains the Bibimbap was disappointingly bland, the rice within was starchy in clumps, seemingly not fresh. Also the veg, chicken and egg placed on top presented ok but formed only a very thin layer, insufficient to flavour all the dish.

So in my opinion there are much better, similarly priced options for Asian food in Huddersfield, making this first experience of Pan Asian also our...