Had a delicious lunch out for my wife's birthday. It was busy but we were seated almost straight away, we had expected to have to wait for a while to be seated as I am in a wheelchair. We were told immediately that there was a 45 to 50 minute wait on food but our meal turned up within half an hour. The wait staff were excellent, as we were seated we were asked if we had any allergies in the party and the staff went into detailed knowledge about their allergy procedures and directed us to further information at the table (scan the QR code at the table). The food arrived promptly and was fresh, hot and absolutely delicious (I ate the first beefburger I have had in the last 5 years, I'm not a fan of red meat) and all the allergy instructions we gave them were followed, including marking my meal with a red flag on a toothpick so that it could be tracked in the kitchens. I can honestly say that it was one of the easiest and enjoyable meals we have been to in a while and we cannot rate them highly enough. The only thing I can think of that is a down point is that you cannot book tables prior to showing up but even that is only me being extremely picky. We can't wait to return definitely our...
Read moreRecently went for breakfast after we stayed over for the night in Lancaster. Lovely staff very helpful surrounding allergies. Love that it is a nut free kitchen. Huge range of choice. I don’t know whether this is maybe why the quality of the food differs… I went for the breakfast muffin which was delicious. My boyfriend went for a burger. It arrived with half the items missing. I felt it did take a while for the food to come out. Wasn’t overly busy at this time. Looking at the size and the quality / taste of the burger it was not worth the £20 we spent. He also bought a side of mac and cheese for £5 and it was a tiny portion. Cokes were also flat unfortunately. There is a water station however glasses are tiny. So, you’d need to keep going up and filling them. I feel a jug for the table would be more appropriate. The scenery is lovely. I just feel that maybe a smaller menu will allow them to focus on what they do best! My boyfriend and I said we would come back but maybe stick to the breakfast items! The full English looked...
Read moreI was surprised by Gallico Lounge, I assumed it wouldn't be up to much but I couldn't have been more wrong. I've been there 5 or 6 times now in the last few months for drinks and food, each time the service has been excellent, as is the choice of drinks. Ordering from the website rather than queuing at the bar works really well too. The food has been great every time I've eaten, and even though they have a large menu it appears that it's all freshly cooked, is well presented and delivered in a timely fashion. They seem to have lots of choices for vegetarians/vegans. We really liked the Beyond Meat Cheeseburger, which was unlike any veggie burgers we've ever tried before. We went today for my daughter's birthday and the staff were very helpful making sure her order was right when I ordered it wrong and bringing out the birthday cake we had brought in, even joining in with a chorus of happy birthday too! All great experiences so far, I hope they keep it up, Lancaster needs more good...
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