Tipple — Restaurant in Lancaster

If I could give 0 stars I would. I went to tipple a few weeks ago, I thought my disappointment and anger for how I was treated at this establishment is immeasurable. I asked a simple question. I was with 2 friends (so three of us all together) and we had ordered 3 cocktail plus a fourth cocktail that we all wanted to try as we had never had this before. I asked if we could have 2 extra glasses to split the cocktail in order to limit the spread of germs due to COVID. Now I would have been fine if they had said no as they wanted to limit the spread of germs, limit glasses they were given out etc. BUT NO. I was called extremely rude by the waiter for asking for this. It was a simple ask. When I asked why this was rude very politely as I wanted to understand and thought there would be a genuine reason I was told that it was very very rude to ask this. If we all wanted to try the drink we should order three and it was ridiculous for me to ask this. All I wanted was to not share a glass during covid. Their argument would be fair if we were all sharing one drink but no we had all ordered a drink each and then we had ordered this as an extra drink to try to see if we like it. Bare in mind this is not a cheap place to drink in the Lancaster area. This place charges a premium for its drinks only to be treated with animosity. I have told many of my friends about this experience as I have never been called rude before in my life as I am not rude and they have vowed to not come back to this establishment also This upset me deeply. I will not be coming back. In any other establishment it would be about trying to help a paying guest. This I was treated with hostility. I was scolded by friends by not reporting how I was treated to a manager but this will have to do :( just be aware if you Go here and ask for service you will be treated as an inconvenience and almost every other pub in Lancaster will treat you with respect and go the extra mile for you so maybe try supporting other places around as there are many...

On my second visit to tipple after a good experience, I was shocked at the poor and rude service I received from one of the bar staff. First, I asked if there were any drinks deals available to which the response was “no, if you’re looking for a cheap cocktail you may want to try somewhere else, but I can assure you the money is worth it.” Then, the bar man overheard a conversation with my friend about how I enjoy a certain cocktail that wasn’t on the menu. The member of staff whilst making the other drink asked which one it was, I stated it, to which he replied “if you like that cocktail love then you really don’t belong here.” It made me feel very uncomfortable and unwelcome, but as a friend had already ordered his drink we had to remain there. Then, I ordered an El Presidente, one of my other favourites that I have had at numerous other cocktail bars. The member of staff spilt the first attempt across the whole bar and proceeded to make it again. It was very unpleasant tasting compared to the drinks of my other friends, with lacking alcohol measures (which my other friend noticed as she works in a bar herself). It was not a good take on this normally enjoyable drink. We will not...

Best cocktails in Lancaster and super service. Very knowledgeable lady behind the bar that put great effort into making our drinks and was chatty at the same time which was nice. It's table service. We were given a card to turn over when we wanted another drink which is a great idea and we received super quick service. I'm not keen on the high metal stools that are hard to get on if you are a shorter or 'larger' person and they make a lot of noise as they scrape on the floor or bang into the table legs. I would love to give 5 stars but sadly I've been to nicer looking places and had cheaper cocktails as good in other cities. Would be nice to see some other offers on the menu such as buy 1 get one for 1/2 price as they are very expensive when buying...