Domino's Pizza - Leeds - Central — Restaurant in Leeds

The pizza I was expecting vs the one I actually got. We got burned by Domino's Leeds Kirkgate a few years ago, but decided to give them another chance. Ordered a Ranch BBQ pizza, some Red Hot wings and four cookies. Cookies were fab. Wings came in a watery sauce that was anything but hot. Barely cooked. Disappointing. But the pizza was a disaster. The dough was disgusting. Completely soft and rubbery and undercooked. No colour in the finished product. The stuffed crust we paid 3 quid extra for was almost devoid of the mozzarella that should have been there. It also ate more than two inches into an area of the pizza that should have been covered with sauce and toppings.. Rather a large amount of grease was also noted. Certainly didn't resemble the pics on the website in any shape or form. Having been back to Australia a number of times over the last few years where I've used Domino's quite regularly, I struggle to believe they are one and the same company. The most important part of the pizza is the dough. D'oh! But seriously, for anyone wanting a decent pizza crust and base to go along with the admittedly, quite nice toppings that actually ended up on our pizza, you should look elsewhere. We won't be gracing you with our custom in a UK store ever again.....

P.S. I ordered online and collected from the store. It's a 4 minute drive to get home, so the food had the best opportunity to be fresh and delicious. Hopefully the pics will put into perspective how bad this pizza actually was. The only reason it's not one star is because your grossly overpriced cookies were actually...

I ordered on the app and went to the door as soon as it said “out for delivery” after waiting what felt like forever I called as the app changed to “delivered” I was told a refund had already been issued (I won’t actually get the money for a week though) Malvern refused to send my order because the refund (which I never asked for) had already been issued and told me to order online again. As if I would trust you to deliver it again. It’s already 9pm I also live in a building with a 24/7 manned reception and they didn’t see anything

I got no apology, no customer service or care. There was no way to see where my pizza was till I actually called them. This would literally never happen in Australia. They would give you the refund and still offer to redeliver the pizza but here even the manager is just rude and...

This Dominos should be closed 😩 closed down permanently i rung to complain that I didnt recieve a fresh pizza the manager or the customer service is unbelievable 😐 I've spoken spoken to someone so rude In my life after an hour of ringing and 👋 him putting the phone down he agreed to exchange the pizza as long as I'd only had 1 slice he then sent a new pizza when I opened the box it was a complete mess cheese everywhere 😳 sauce everywhere so I asked the driver to come back and collect it he refused called again and he told me he isn't going to do no more about it have a nice day thankyou😂😅i only had 1 slice of it cause it was'nt really edible and I still got food poisoning 😭😏😅please shut them down do whatever takes even a...