Fika North Coffee — Restaurant in Leeds

The food was lovely but some of the staff could do with learning some basic social skills. I stood at the counter for about five minutes when I arrived (hoping to be seated) whilst the two staff members behind the counter completely ignored me. They weren’t serving anyone else. They just couldn’t be bothered it seemed. I Moved myself to be ‘more visible’ but that didn’t do anything either. Waited a little longer, one of the guys behind the counter made eye contact with me a couple of times, I smiled but he still didn’t say a word and went back to wiping his mug. Eventually I approached a waiter and asked for a table. The kind waiter cleared a table and seated me.

Worse things have definitely happened out there but being blatantly ignored by two members of staff on arrival surely made my experience here quite uncomfortable from the get go. Food was good but I’d prefer to go somewhere...

A lovely spot, but a shame that not all of the baked goods are fresh nor locally made, despite what you may be told or otherwise see posted online (i.e. their website). The rose harissa chickpea bagel was unfortunately underwhelming for the price. I did not try a coffee this time around but a consistent queue would suggest the baristas know their stuff.

REPLY: I appreciate the response and I reiterate the cafe was a lovely venue with a bright atmosphere. The bagels were definitely fresh; the pastries had sold out by the time of my visit (before halfway through their day), leaving only the defrosted wholesaler cakes on display. I don't object to this in itself - I simply would prefer honesty when I ask about what I'm buying. I'll be sure to give another chance when there is...

After hearing great reviews, we decided to visit Fika on Sunday afternoon. There was a slight queue but we waited for a table. We sat down after 10-15 minutes of waiting and instantly felt like the staff were completely uninterested in us. We had to ask to put our order in after waiting for 15 minutes and when our order finally arrived, the bagel was missing. After waiting a bit longer, we asked the staff member where it was and he said that he would check. We completely understand that it was a busy day but the bagel finally came out 45 minutes after ordering with no real explanation as to why there was a delay. It’s worth mentioning that the coffee, bagel and pastry were lovely but the service was really unfriendly and disappointing which unfortunately has put us off...