Hesco Lounge — Restaurant in Leeds

Met up with some old school friends last night The venue had a good vibe and the atmosphere was lively, but the service at the bar really let the experience down. When it was my turn to get a round in, I went up to order and was surprised when the bartender slammed my glass of wine down on the counter. I picked it up and immediately noticed it was hot — clearly just out of the dishwasher. I politely asked if I could have a different (cooler) glass, and was met with a sarcastic response: “Do you not think I would have given you one if we had one?” When I asked if he’d want to drink rose from a warm glass, he replied, “I would if there was nothing else to drink out of.”
It felt unnecessarily rude and dismissive — not what you’d expect from someone working in hospitality. My friend, who was helping me carry the drinks, said he thought the bartender’s attitude might’ve been down to him — as he'd just had to pull him up earlier about being repeatedly overlooked while waiting to get served. Overall, it really took away from what should have been a great night. A little professionalism and basic courtesy would’ve made a...

We ordered tapas sharer platter. This is a very small portion although advertised for sharing barely enough for one. We ordered fries which were saturated in oil, probably oil not hot enough. We waited an hour to be served and when we mentioned that the fries were saturated in oil, we ordered a replacement however it never came. The atmosphere was good in the venue as it was pretty much full, however feel the number of staff on service were not enough. Maybe should of stopped food orders if it was becoming unmanageable. The menu is quite extensive so lots of choice although the items we ordered were not great. The lamb kofta's had been cooked too long so were dry. Would think twice before visiting again. Venue looks great with a relaxing...

he’sco came recommended but I was very disappointed with the food. I had a halloumi burger and the halloumi was two very thin slices approx one and a half by two and a half inches with a breadcrumb coating. No taste whatsoever. Also the bun was spread with what I think was supposed to be houmous but it was grainy and stuck to the halloumi. There was some sort of slaw on the side but couldn’t define the flavour. Granddaughter had tapas with a side of halloumi fries. At £6.50 I would have expected more than three of the thin slices that I had in my sandwich. My other half did say his Lounge Burger was nice. The patatas bravas potatoes were just dry chunks of potato. The total bill was £65 and I was shocked at what we had been served. Won’t...