OK so I admit we were Nandos virgins but were quite excited to go. We were told the waiter didn't take orders and we had to do it through the QR code. Fine. I created an account and ordered the drinks, horrendously overpriced, and you have to pay up front, then my phone ran out of charge so I borrowed himselfs phone, logged back in but it sent the code to my ( dead) phone so I couldn't order any food! I spoke to the non ordering waiter who, rather confused, suggested I go inside to order from the till. I was pleasantly surprised to see so many staff, about 8, all doing nothing, chatting, and having a lovely time, so glad I had to sort my own order out, and not interrupt any of them!! Once I ordered I had to collect my own cutlery and sauces and take them to my table, again so pleased I didn't have to inconvenience any of the staff into doing anything. We ordered a chicken pita and himself had half a chicken and 4 regular sides. Now the pita was lovely (that's the first star), the half chicken was unusual, in that it was clearly the bottom half, consisting of 2 legs, who knew this was an option, and how do you get the top half? The chips were frozen and not cooked, and I would take the Creamy mash to a tribunal over its grey color. The salad they had 'forgotten' the tomatoes and the dressing so I went inside and spoke to a lovely girl, who got that sorted,( that's the second star), although she was confused about the dressing, and asked ME what it said on the website!! So 2 stars, and a hand on heart promise never to return, never to recommend, but if the very helpful lady ever wants a job, let me know .