One Castle Hill Patisserie — Restaurant in Lincoln

DREADFUL BEHAVIOUR

The behaviour displayed by those who I’m guessing are owners was diabolical this afternoon after a poor young girl accidentally spilled her drink. The mess was well cleaned up by the extremely apologetic parent of the girl but the member of staff performed a right carry on, spending the next few minutes whinging and moaning, really upsetting the young family. They continued slagging them off for several more minutes while stood with other staff members, but everyone could hear the muppet. I would suggest that owning a drinks shop, you would be well advised to go with some harder, easy to clean flooring if you don’t want to experience these little accidents as they happen I’m afraid and there was no need whatsoever to carry on as you did this afternoon. I hope the two young girls and parents with her weren’t too upset by the whole experience.

AVOID THIS PLACE IF YOU WANT A...

Stopped here on Sunday morning. It's really disappointing that everything is served in disposable packaging, this is so wasteful and I dont think it would be hard for the cafe to have a dishwasher and some reusable cutlery. Also there are no recycling facilities for the disposables and everything just goes into the same bin which is probably destined for handful. In this day and age I think it's important for establishments to demonstrate some care for the planet. Getting rid of the disposables would be a good step towards this.

Not impressed with the food or drinks either, I got a carrot cake it was horribly stale, and I didnt rate my hot chocolate. There are also no labels on any of the cakes so its quite difficult to see whag cakes they have on offer. We sat in to eat and the room was freezing, the person I was with was shivering and we eventually just left. I wouldn't...

Called in Lockdown as we ran errands in Lincoln today and bought tea and donuts which were a real treat - but more than this was the warmest welcome and the most wonderful chat from the guys serving us - what an absolute pleasure to be served by you - thank you for taking the time, it was so very needed today - we...