The Loft Woolton — Restaurant in Liverpool

I think this place has a lot of potential, (decor in Baby loft was beautiful - a really impressive setting and good seating areas) but the catering offer was poor for an event we attended, and I definitely wouldn't count on them if you have food restrictions. Bring your own backup. I was invited to a party where we were all paying 18 per head for, and the organiser said the offer at Babyloft would include scouse, or curry and to let her know if we had food restrictions, so she could pass this on to the restaurant. As a number of us were gluten intolerant and/or veggie, I was really glad this was asked, and assumed they'd make the scouse gluten free (a simple matter of using real stock, or a gf stock cube), and that the curry would probably be veggie as it's easier and cheaper to make it that way. Nope. They were actually offering anyone with food restrictions completely different food (this wasn't mentioned in advance though) whilst accepting advance payment for the curry/scouse. We didn't know we were paying for different food entirely until we'd been waiting in a queue for the scouse for ten minutes. We were then told to sit down and wait for separately plated food if we had food restrictions (this made sense, we thought - to avoid contamination) but they just gave us some triangles of lettuce with a few pea sizes of chicken (less than 1/4 of a breast chopped into baby bites) on top with avocado mash. There's no way on earth I'd pay nearly twenty quid for some iceberg with some meat sprinkles in a restaurant, so we were expecting it to be just a starter with more food to follow. However, we were told that was it. It looked like some kind of extreme diet, and I wished I'd brought my own gf bread/wraps. My cousin spoke up that she both was gf and veggie, so they took just took away the teeny chicken pieces! Meantime my mum and aunties said they couldn't eat the meat in the scouse - too large and tough to chew. My sister sent back the curry because it smelled like cigarettes - I had a sniff and concurred with this. We were not expecting fancy fare but it was farcical. Meantime, due to complaints, they brought us all out some sweet potato fries. Piles of them, because apparently it was the only thing they could think of that we could all eat. No dips, sauces, or even separate plates, just a massive bowl for us all to dip our hungry hands in. I do like s.p. fries, but where was the meat or cheese or protein we were craving by this point? I've been overeating protein ever since! I feel like they meant well, but having just walked through town, I noticed that literally a humble baked potato food truck could have catered to me better with less notice. I had a beautiful club sandwich and chips today at a much smaller place for half the price I paid Babyloft. Adding to the impression was whenever I went to buy a drink at the main bar, the staff were arguing with each other, or food was being sent back (burgers and chips which looked quite nice; as I was starving I felt like telling them to count themselves lucky!). Maybe they were just having a bad day, but I won't...

Terrible, went for the Christmas meal that was advertised Tue 14/12/21 we had already put the choice of meals in the pub 3 days earlier, They had no soup for the starter, the pate should of come with a garnish, there was none, when the Christmas meal arrived it was a turkey steak (looked like a Iceland effort) placed on a selection of diced carrots peas and sprouts that were all from a frozen bag of veg, We sat and waited for the rest of the meal which didn't turn up after 5 minutes I asked is that all were getting..yes was the reply. No spuds no Yorkshire puds no pigs in blankets no gravy, They didn't even have the puddings that were offered even if we had got that far because we got up and left without paying a thing. Seems the explanation was the chief had been sacked and the person cooking the meal didn't understand what a Christmas meal is, ?????? Total disaster, ended up the weatherspoons for...

I went to a family meal at the Loft this evening x what can I say about this evening the meal was to die for we all had an amazing meal everything & everyone who worked for the Loft are outstanding 🙌 we couldn't say we would change a thing the staff couldn't ❤ do enough if they tried I would recommend the Loft to anyone 1 condition they include me hahaha 😆 No seriously my youngest son is having a baby my granddaughter is 21 & my husband & I haven't been very well but it has been sooo special tonight I can't put into words how well we we're looked after & the owner was fantastic I met his wife & family ❤ & his team all I can say is go 2 the Loft NOW & PLEASE INVITE ME ❤ I can go any time but failing that I will be there next week with my friends Thank you The Loft don't change anything Gail...