Went to try the breakfast on Sunday after hearing good things from friends about a fried breakfast featuring Yorkshire puddings and gravy. It was okay, but not as good as we'd hoped and let down by a couple of frustrating but easily fixable issues.
On the plus side: • There was lots of space • We got served very quickly • My friend asked for veggie sausages while we were paying and was told it wouldn't be a problem and they'd be taken to our table, which seemed like good service. • It was very cheap £7pp plus drinks • There was a good selection of food • It wasn't crowded so we could get plenty of food without waiting ages or being shoved about • The hash browns were great and the meat sausages were nice • The Yorkies were huge and crispy • The staff were polite and friendly but not fussy
However, overall the experience was ruined by: • The Yorkies were stone cold, even when a new batch were put out, they seemed to only get a little warm after sitting under the hot lamp • The menu said the Yorkies had bacon and onion in them; there was barely a scrap of onion in any of them and most had none, I couldn't see any bacon at all. • The hash was overcooked, clearly been sitting a long time and again I couldn't find a single bit of bacon in it and hardly any cheese. • The veggie sausages were disgusting, they looked anaemic, like they'd just been shoved in a microwave to warm up. My friend couldn't even eat them. • There was no gravy to be seen; when I asked the waitress about this she looked unsure and went to ask the kitchen, she came back and told me that they said that there was no gravy served at breakfast, I said I thought I'd seen it on the menu online, but thanks anyway and she left. I double checked the breakfast menu on the table and it did indeed say there would be "breakfast gravy", the staff didn't come by again so I didn't enquire further.
Overall it's nowhere near as good as it sounds, but it is cheap and I guess we got what we paid for, but it feels like the minimum they could do is ensure that the dishes are as described on the menu, staff are aware of what the menu says and can explain any differences, and that things are served properly cooked.
Probably wouldn't bother going back unless I was passing and...
Read moreI went to the pub formerly known as The Kingsman with a friend who had an unshakable hankering for a carvery dinner. I'd heard that carveries were popular over the other side of the water & so wasn't surprised to hear on arrival that there was a 40 minute wait to get a table! The place was rammed, but I found a table set for diners to use so sat down, only to be shooed away by the Maitre D' seconds later, who told me the table was reserved even though there was nothing on the table to indicate this. So in the absence of anywhere to sit & bide our time we drifted around as best we could, & soon the time had passed. Ropes cordoned off those queuing to get served into three lines, adding to the anticipation of what lovely food awaited. You could've probably set sail in one of the Yorkshire puddings, such was their enormity! A top tip would be to use yours as an impromptu gravy boat to convey a decent measure of the good stuff back to your table! Even with a large plate it was tough to fit some of each of the veggies on offer on, which included beef dripping roast potatoes, creamy mashed potato, cauliflower in cheese sauce, mashed swede, green & red cabbage, carrots, peas, & of course stuffing. Of the turkey, gammon, lamb, beef & pork on offer as meats I chose the gammon & beef. Everything was really good, but if I were to nit-pick the cheddar cheese sauce was a bit underpowered for me, & the roasties not crisp as I'd have liked them, but these are minor quibbles at best. So all in all well worth the very long wait! My friend couldn't finish most of her meal so asked for a takeaway tray - the lad serving returned with two minute trays. Sadly, as she bitterly remarked, she'd not have been able to even fit her Yorkshire pudding in one, & that was after eating a bit of it! After a good bit of umming & ahhing, with her saying she'd pay for a usable-sized takeaway tray if need be he finally returned with one of them, which worked a treat. So all in all great food, & really good value, but it's a victim of its own success, so if you fancy a carvery dinner on a Sunday afternoon, the saying 'All good things come to he or she who waits' should be uppermost...
Read moreI really can't recommend this place , came in with an elderly relative to get a breakfast as is advertised "All you can eat breakfast!"
Arriving from a hospital appointment with him he asked too go there on arriavel I was informed breakfast stop at 11 o'clock. In the highlighted bit I even thought all day. I was informed if he wanted any food wait too 12 o'clock we never.
I telephoned the place of business and got cut off as Robert the manger explained his phones faulty maybe like the company's advertising he said he advised at 11 o'clock around the pub . But on the outside all ment all you can eat not all day.
He understand and seen my relative was not a well man. I never wanted any food and I think the adverting is poor if you drive past why not have a flip board ? MC Donalds have it when the breakfast off and all you can eat and tiny writing you can hardly see ain't the best he seen my view as customer but I wanted too take this matter higher.
Even the cab driver said I thought it was all day.
I asked for there customer service and spoke too a chap called Michael whom was far from emperthertic on the situation when I explained my realtives a pensioner and paid to get a cab too his business and had to get a cab home. He said the cabbie agreed as your paying him he probley had a sympathertic ear well he never had blind eyes
I also explained I for one and my friends when they hear about this situation won't be eating in his place of business. He stated as my uncle had paid for the cab fair he could not compensate as he would not have a business well that too me says he does not have a lot of satisfied customers. I rattled off from A to d all the reasons of it failed and too be honest the phone was deafing nothing.
I won't be eating in this establishment and it gives me no gratification leaving poor marks for any business but I have little too no option poor customer services and little sympathy. A...
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