3KOBROS Korean Restaurant - Canary Wharf — Restaurant in London

I booked a table for my wifes birthday and really wish I hadn't as it turned out to be a disaster!! We was the only people when we arrived but somehow took forever to get our food. Everything came out 1 by 1 and extremely slow that by the time my wife and 1 of my daughters had finished their food Mine and my other daughters food finally came so as you can imagine we did not eat at the same time and had to remind the owner of the business about 2 missing miso soup and again came out 1 after the other that I had to cancel the other as I was just so disappointed. I brought a cake to store in the restaurant so my wife wouldn't see it but to have one of the waitress ask me if we are ready for the cake and don't have candles so I ran across the road to get candles then when I told them that we are ready for the cake behind my wifes back even the owner is asking me for a lighter in front of my wife. The Floor is very dirty and downstairs where the toilets are is just absolutely awful its almost like the place hasn't been cleaned since they opened the place SO DONT BE FOOLED BY THE WEBSITE!! I had that feeling that you just want to cry of disappointment as we spent £100+ and has a 10% Service Charge and not DISCRETIONARY like known restaurants even in canary wharf. The Service was shameful as both staff had full concentration on packing take away for home deliveries and we couldn't even get their attention for napkins or spare cutlery!! The food is nothing special and expensive compared to other known Korean restaurants. Very Sad as I have been on the island for 10 years and must confess that this is the only place I would NEVER recommend unless they was to do something about the service and for the owner to really have a think of this. I felt like cleaning the place myself!!! REALLY...

Was quite full when we got there, once there sat down and then were given menus however after waiting 15 minutes and no one coming to take even order for drinks I had try flagging one of the staff down who was busy with the 20 people of a group, also.i would advise to have all deliveroo or just eat drivers to wait outside instead of crowding inside as I could not get the attention of the staff because there was 12 food delivery guys standing around the desk to collect the food. Seemed really unprofessional of the restaurant to do it this way. Once I managed to get the attention of waiter ordered our food and drinks, the fried chicken came first which was nice but way too oily need some sauce with this also, then we was waiting 20min for our mains, my partner got hers first so I assumed mine would be next, as we sat there and waited it was clear mine wasn't coming yet so I told her to eat while I wait as it will get cold, I waited nearly 14 minutes for my dish to then be served, I was almost about to approach the desk to.find out if they had forgotten my order but just came out in time. My partner finished her food so I guess it was her turn to watch me. However the spicy chicken was not great and I had some stomach problems when I got home that night also. Altogether the service was the worst, the food was ok, the atmosphere was decent but advice to restaurant have the delivery drivers wait outside and the staff approach them outside and take order number and hand it yourself and not crowd inside as I was constantly barged with their jackets walking past me. Also I would advise maybe hiring 1 extra waiter as that was possibly the worst...

I decided to try this restaurant for the first time and placed a delivery order through their website. I got the Gamjatang (which came with a side of rice), tteokbokki, and bulgogi bibimbap. All three dishes had great flavour and the ingredients tasted fresh. I felt that the pork bone in the Gamjatang could’ve used a bit more cooking time, but the flavourful stew made up for it. I appreciated that the side rice was purple rice, it added an authentic touch to the meal. The rice cakes in the tteokbokki were perfectly al dente, and the bibimbap was tasty and well-balanced.

I also want to highlight the packaging - everything was well-packed and arrived intact. I especially liked how the bibimbap container kept the vegetables separate from the meat and rice.

Overall, I was pleased with this first order, especially with the 15% discount for signing up. The online ordering process was smooth, and I received text updates, including one when the driver was five minutes away. I could track the delivery in real time, and the delivery person was friendly when they called.

Based on this experience, I’ll be...