No food just drinks and the service is extremely bad. The manager is extremely rude obnoxious and has an attitude and knows nothing about customer service.. he was nice and to us to get us in there but as soon as we ordered a drink he was rude.. they offered free bits and olives but charged us for them at the end so they lied.. happy hour is extortionate tiny drinks. I am deeply disappointed with my recent experience at your establishment. To begin with, the olives and nuts were placed on our table without any prior indication that they were complimentary. We were then charged an exorbitant price for them, which felt both misleading and unfair. Additionally, it is standard practice that if a guest spills a drink, the staff should promptly address the situation without complaint. However, this did not happen. More concerning was the incredibly slow serviceāmy friend waited 45 minutes for a single cocktail, despite the venue not being busy. While it was happy hour, there were hardly any customers present, which makes this delay all the more baffling. Furthermore, we made the decision to remove the service charge from our bill, as the service was simply unacceptable. It was clear that the inclusion of the charge was not based on your decision, as it was still printed on the receipt. The service charge was removed at our request, not yours. The lack of professionalism and the dismissive attitude displayed by your staff throughout the experience was deeply frustrating. At no point was an apology offered, which further compounded the disappointing nature of the visit. This experience fell far below any reasonable expectation, and I sincerely hope this feedback will be taken seriously to avoid such issues for future guests.We did not expect complimentary shots or cocktails, but rather, we expected a higher standard of customer service. The lack of transparency regarding the olives and nuts was extremely frustrating. There was no verbal or written communication informing us that these items were complimentary, leaving us unaware of this detail. This lack of clarity is inexcusable. Based on our experience, I strongly advise anyone considering visiting this establishment to reconsider. It was a significant disappointment, and I believe others would be making a mistake by choosing...
Ā Ā Ā Read moreAlright, so looking at recent reviews I was in two-minds before deciding to go to this place for dinner and drinks (as I did not want to go anywhere in central london). I am glad I took a chance and visited it yesterday (22/09).
The ambience is nice, low light setting makes it ideal for a date night or even catching up with friends for a drink or two.
Talking about food, I loved the small plates concept, and getting 1 items from each section per person is ideal (you may want to skip sides). We tried mac and cheese, scallop pasta, cod and steak and everything was spot on, from presentation to how the flavours were build. Well done bluethroat team!
Coming to the most important bit of this place - COCKTAILS, and they were delicious. We tried fliggin thyme, green tease and pink tickler; the moment you have first sip you know this stuff is made with premium ingredients. I loved the presentation simple and minimalist and focus was on quality. Had a good chat with the owner Landi along with other bartenders Francesco and Vincenzo and was easily impressed by their knowledge about everything that goes into cocktail, and their mixology skills - Yes, I did order a dry vodka martini with twist and I was the best on I had so far. Landi also mentioned that they have recently opened a sister bar in Brixton serving cocktails only and it's on top my list based on the experience me and wife had here.
Overall, the staff was friendly and welcoming, food was great and the cocktails were amazing (I haven't seen or been to a better cocktail bar in Greenwich or Deptford than Bluethroat).
Dropping 1 star for food, as their cocktails was the main focus of the night!
Good Job Guys.. Looking forward to try Bluethroat Bar, Brixton.
PS - Everyone, don't let negative reviews pull wool over your eyes, try this place, the staff really knows what they are doing, you can see and feel passion in their craftmanship i.e....
Ā Ā Ā Read moreMy husband and I decided to spontaneously go for dinner here last night and Iām so glad we did! Our server was actually the restaurant owner and he was incredibly personable and service-oriented. Heās also Albanian and as we have traveled around his country and loved it š, we had a great convo surrounding his homeland.
The restaurant prices arenāt cheap, but not the most expensive. I got the baked goat cheese side plate with truffle oil and a thin Italian flatbread (like pappadam). Utterly delicious.
As a main I got the black cod without the anchovy sauce. The portion size was perfect, the cod perfectly āmeatyā and tender, and the Swiss chard and orzo a good blend. Not the most delicious meal Iāve had but very good! My husband got the steak and raved about it. His roasted potatoes on the plate were delicious but so wish there was more! He also felt sated after his meal. He got the millefeuille as a dessert and enjoyed it as well. I had a bite and it was perfectly crispy and light. He also enjoyed the espresso.
We both had glasses of wine and kudos to the owner for deciding 175mL pours as standard! I had the Chenin blanc: it was alright but have had better wines. I would like see to greater glass selection: maybe an Albanian wine?! as I had delicious Albanian wine whence there.
Weāll definitely return for other menu options: the prawn and scallop pasta intrigued us and I want to try the other cod...
Ā Ā Ā Read more