Butlers Thai — Restaurant in London

I loved this place the first and second time I visited, 2 years ago. Now the food is very disappointing. The flavours are not the same, the flavours are weak. We were served food that was clearly out for too long as the fried crispy wonton that came in the noodle dish wasn't crispy, it was chewy. The tom yam noodle soup was very sweet overwhelming the other flavours. We had to ask for condiments to flavour ourselves.

We ordered 3 items and one item never arrived and when we were gonna pay we told them it never arrived then they asked if we wanted it. However we were already finished eating, we understand mistakes happen. Also the soup that accompanies my meal came 5 minutes after my meal arrived, throwing off the balance of the meal.

The service itself was fine, the complaint is more towards the...

While I was waiting for my dog having her haircut, I had an amazing lunch at this family-run Thai restaurant around the groomer. I didn't choose something like Pad Thai which I was familiar with. Instead I tried the authentic Kao Kha Moo. Fortunately, I didn't need to decide whether to use chopsticks or knife and fork to eat the whole trotters. The tender and tasty trotters had been deboned and cut into pieces. The pickled mustard green was such a great side. I had a complimentary mooli soup. I finished my meal with a latte. I didn't have the awkward feeling eating alone because the lady owner was super friendly. The decor of the restaurant was very homey as well.  An automatic service charge wasn't added to my bill. I will definitely go back to try...

We had a lovely meal at Butler Thai in Ealing and tried the morning glory, jungle curry, and prawn fried rice. The morning glory was a highlight—fresh, garlicky, and served in a very generous portion that felt well worth the price. The prawn fried rice had a nice, slight spicy touch that really lifted the flavors and made it more interesting.

The jungle curry wasn’t quite what we expected—it was more like a Sichuan-style spicy broth than a typical Thai curry, but that might just be the traditional style. It had good heat and plenty of herbs, though the texture was different from what we’re used to.

Service was friendly and the atmosphere cozy and welcoming. Overall, a solid spot for Thai food in Ealing—we’d definitely return...