Chao Now — Restaurant in London

It was such a disappointing experience today. Staff tricked me into ordering combo but gave me one choice of meat only.

I wanted to order half-half with prawn and pork but was told that if I wanted prawn, I needed to order a combo, which gives me 3 pieces of prawn.

So I ordered combo as told and I saw the menu which says a combo gives you 2 choices of meat and 3 pieces of prawn. But the staff didn't ask me for the second choice of meat, and when I asked, she only said because u didn't say, so I gave u more portion of pork already (what!?). At that point, the lunch was packed, and I thought, fine, I'll pay attention next time.

But as I was eating, I realised there were only 2 pieces of prawn (omg!). I just couldn't keep it to myself anymore. I took it to the staff and asked and was told I was given more portion of pork so i have one less piece of prawn (come on!).

Only until then the staff gave me another portion of meat and small portion of noodles (as compensation?).

To be honest, the food wasn't bad. But they just can't treat customers like that! Imagine if i didnt speak up? I don't think I...

This is my favourite chicken curry in London. I’ve been there probably 300 times for lunch in ten years. If you don’t get there by 12 there will likely be a queue and in the summer a long one. But it’s because it’s so good. I can’t comment on any other dish. I’ve eaten the same dish over and over because it’s so good. I have introduced so many people to it and they now love it.

You can eat in but I always take away. The service is fast and friendly.

I have peanuts on top but you can have coriander and chilli as well but it’s just at the right level of spice itself so I can’t handle the chilli but if you’re a spice fan go for it.

Honestly just go and have the chicken curry with rice. And take a loyalty card as...

Came here for a Friday lunch. It was not busy so I could take my time understanding the ordering process. I had wanted both bhan mi and pho. The pho is ready on a refrigerator shelf and they add the soup and heat up. It was the perfect serving and I enjoyed both very much!! I wish we had this in my village as I would order it so much! Also my village doesn’t have Vietnamese so coming to London I try a different place for pho (not the chain Pho because they’re not that great tbh)… this place I’ve enjoyed and hope others give them a try!

I only have photo of the spicy beef pho as it was what I ate seated in their restaurant. The pork and shrimp bhan mi I ate while walking sites in London my it too was...