I been in this coffee shop many times but my last experience was very disappointing.
I ordered matcha (usually I buying matcha from the Pret when it comes with rice coconut milk), lady never asked me what milk I want for my drink, I payed 3,70£ I'm 7th month pregnant and dairy intolerant , when I realised my matcha made with dairy milk I asked politely to change that drink to non dairy milk, I explained that I'm pregnant that's why I forgot ask about milk and I can't to have dairy milk. Lady said that I must pay again, that it not her fault. I explained that I use to work in coffee shop and it was our policy to change the drink if customer not happy, and I said again that im pregnant and very forgetful, on that I get answer "you use your pregnancy"!!! To be honest I'm just shocked that someone can say something like that. I said "ok, it fine, if you can't make another drink it fine, I don't want pay again" I set back to my seat, my feeling was so hurt, I didn't want any matcha anymore after that shocking behaviour. Same lady came to me after and said she will make me a new drink, on what I said "no thank you , I asked you politely, and you already gave me your answer". She made for me new drink but I didn't have anymore willing stay in this coffee shop after my embarrassing experience. However I had this drink as I had to finish my sketch on iPad before I leave. She apologised and offered me a cookie on a house (what was very nice of her) but I didn't take it.
I believe that lady is good person inside, she just had a bad day. Coffeeshop is very cozy and has...
Read moreThis is such a hidden gem - should be called coffee haven! I stumbled upon it by chance yesterday when I saw the free wi fi sign & needed to do some work on my laptop. I was not expecting it to be as lovely & beautifully & tastefully decorated as it was. I actually felt quite transported, as though I was suddenly on holiday!
It had such a relaxing, warm & friendly ambience, lovely customer service, cool music, amazing shelf of tropical plants, and a vintage feel and that’s not even to mention the selection of drinks & food, which include delicious sounding smoothies and lunch options as well as hot drinks and baked treats, which all looked amazing!
I had a very yummy & comforting hot chocolate & pain au chocolat & it was a really conducive environment to get work done with benched & cushioned seating around large tables. I realise I haven’t been getting out much(!) but this really is the nicest coffee place I think I have come across, reasonably priced & no extra for non-dairy I don’t think.
Hoping I’ll get a chance to spend some time there when I’m back in the area & if I lived locally, I’d probably go in all the time! Hope you can...
Read moreThis cafe is so consistently, solidly good that this is what makes it exceptional. I would give it 6 stars if I could. I know that EVERY time I come here, the coffee is going to be great, the food is going to be delicious + reasonably priced, and the atmosphere is going to be spot-on.
Music is usually chill jazz/instrumental, lighting is soft with lots of natural daylight, seating is plentiful, and there are power outlets if you want to get some work done. I love this place, and it is a local establishment run by a lovely group of individuals who are constantly working to improve it (I have been coming here for a few years now, and it is obvious that it is a business that is lovingly cared for and nurtured by its owners).
Is this the place to go when you want to take Instagram photos with your gal-pals? Probably not. But is this one of my favourite cafés in the world because it has that "feels like home" quality? Absolutely YES!! Come here, stay awhile, you won't regret it :)
P.s. I would give specific food recommendations, but it's all really good! Pain au choc is lovely, and tuna...
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