Crushed Bean — Restaurant in London

Where is the 6th star? These guys deserve way more than 5 stars. The coffee is delicious and I had a slice of peanut butter and chocolate cake that was the kind of stuff they serve in heaven, AND it was vegan! But most of all, the service is like I have never seen anywhere. I came in with my son in the pushchair. One of the ladies came to hold the door open for me, then I ordered and they were very friendly, yet very professional. When the other lady gave me my coffee she spelled it out (i.e. "large decaf latte with almond milk") and I love that because I'm always paranoid something was missed like the coffee is not decaf, or they used regular milk. Finally as I was about to walk out, the first lady came and offered to hold my coffee (and the door) while I was taking the pushchair out. She walked out with me to hand me my coffee. I have never felt so welcome and looked after anywhere as I did at Crushed Beans. You will see me back soon and I will be trying more of your...

Nice little cafe with good food and coffee, but could do with some minor improvements:

Please increase your portion sizes: the cheese toasties are tiny! Please install a handrail for the stairs and remove trip hazards around that area. Walking up and down that thing felt like a death trap! Please sound insulate the bathroom. The walls are paper thin and I don't think people want to overhear someone in the toilet whilst they're trying to eat! Please make the menu on the wall larger and clearer. I had to squint to read it and also couldn't understand the options that were available. Please consider rewriting them for better clarity. Please extend your opening hours. 3pm is very early to close a cafe!

Otherwise I would recommend this place, but do keep these things in mind when you go. I'll be coming back because I liked the atmosphere, but it would be better if the above improvements were...

I have been to this coffee shop few times with friends. Today (02.02.23) I visited to have a cup of coffee and catch up on some emails.

The service was poor. The girls were chit chatting with their routine customers about how people come and have one cup of coffee and sit for hours "working"... I felt very awkward and uncomfortable. They girls went on to say how if people need to work they should hire a space as they are trying to make money etc...

I felt so uneasy walking out of the coffee shop. I wouldn't recommend this place to anyone who wish to have their coffee and work otherwise you will be judged and made to feel uncomfortable.

I would opt for the big chain coffee shops who just let you get on with what you are doing and leave you to it and don't put any pressure on buying more cups or for doing your work.

I am very disappointed with my experience today and will not be...