Domino's Pizza - London - Chingford — Restaurant in London

Absolutely appalling behaviour from the manager Erica and regional manager:Dom. So I usually order a garlic base pizza but on this occasion they refused me. They wouldn’t make an exception , which doesn’t make sense, so what they said was we aren’t allowed to use the garlic butter yet they use it for garlic bread, apparently they can’t change the recipe, I didn’t ask them to change any recipe I asked them to put garlic butter and cheese as my son has allergies. They’ve done it for me before but they completely refused it, they know my child has allergy. After a long time on the phone to them they said refund will take 3-5days , did my money take 3-5 days to get to them? They were literally screaming off the phone, they don’t value their customers. I understand why their overall rating is a 3, it all adds up now. I’ve told them I don’t have money to be waiting 3-5days. Another time I made an order and they burnt the crust , after the kids picked up a few slices they said they won’t return it , the crust was burnt and it was domino’s fault yet they told me they can’t return it and give me a new one because they’ve had 1-2 , I don’t understand their...

Shame I can't give NO stars! Absolutely gross, took two and half hours to arrive was freezing cold. I went up there and demanded a fresh one (which was given free of change as 'compensation' - well duh). Got it home and was disgusting, dry overcooked rush job. Do not waste your money they are charlatans. Was told half an hour. When I called after 45 mins I was told it had left the shop and would be 10 mins, called back in 15 and was told they were just making it now! Called back various times after and the phone was hung up on me! Lost my rag and went up there to complain. Was told that the reason was they only had one driver yet were still taking orders instead of completing the ones they already had. Money first customers second right? Single worst dining experience I have ever had in my life and they weren't even sorry. Will never use again. Didn't even go for the refund just wanted to forget the whole experience. Girlfriend had just come back from a long flight, was supposed to be the easy alternative to cooking. Literally ruined the whole night - AVOID LIKE THE PLAGUE. Can't stress...

Today on the 27th of November 2017. I'd order pizza from dominos three times to pick up the phone, i made order and the girl told me the order will be ready at half hour. I said ok i just i told her make sure you'll give a call befor because i work in chingford audi and the reception is separate than the work shop. After 55 min i made a call she said the delivery will be ready within 02 min. So i was on lunch time and my delivery still not coming. After 01 24min i gave a call again she said a long time ago has been delivered!!!!!!. So where is my pizza!!!!!!! They gave it to the wrong person suppose to deliver even i gave my phone number and my name everything!!!!!!. What's else do you want to bake it for you. I like dominos i think wrong stuff and very very rude people's as well. Especially the delivery people honestly. My name khaled. You can check and find out!!!!!!!! STILL I DID NOT HAD MY DELIVERY. PLEASE MR DOMINOS...