Domino's Pizza - London - Kentish Town — Restaurant in London

I received the pizza and the ham tasted off / not good. Call the Kentish Town shop and speak to someone that identifies as the assistant manager. Explained the problem (ham on pizza tastes off) and he becomes really defensive, tells me there is nothing wrong with the ham as he just opened the bag. I asked if he tasted it he says no, and he can't do anything until 6pm when the manager arrives, this is now 1pm. Until then he is more than happy to keep serving the bad ham to other costumers and I have no pizza and no money. At least I think it was the ham... I know if something tastes off, the staff member was really dismissive and stated that I called previously to complain about something else, to me sounds like he is calling me a liar and I'm making up that there's something wrong with the pizza, it's very unprofessional. I told him he can come and get the pizza as I only had two bites and he says no, and begrudgingly agrees to give me a refund and hangs up in my face. Not the kind of customer experience you expect from such a renowned brand like Domino's. I've been a customer for more than 15 years and your loyalty gets repaid by staff being rude to you and basically calling you a liar. You won't be seeing my money anymore, you pay £20 for a pizza that is bad and on top you get aggravation and insults, what a business model!...

Worst service ever in my life from Dominos! BIG EPIC FAILURE! over 1 hour waiting and no pizza, no apology from the driver Samad and the Manager Lucus. The driver phones up telling me my pizza is here and i'm in middle of my shower waiting outside with in bathrobe and no sign. After calling the delivery man, he tells me he is in Chancery lane looking for my address when I'm in Kings Cross...next thing he gives the phone to some passer by to speak to me in order to direct the driver and being rude whilst the irony is i'm in the cold waiting and this stranger is asking for my postcode?? where is the privacy of protecting my address! Also where is the driver and why is he not speaking... very poor customer service as a result I called the store and left on hold so i called back the driver and he rejected my phone call! For the love god what am i meant to do to get a pizza which i paid for! After I got hold of the manager at the store, still no apology and this is the service you provide, terrible. ATTENTION TO DOMINOS HEAD OFFICE - TRAIN YOUR STAFF BADLY!! All this aggro over a pizza is very bad for your business and for...

Dominion Pizza in Kentish Town is easily one of the best pizza spots around! The pizzas are always fresh, hot, and loaded with flavour. You can really taste the quality of the ingredients — from the crispy, perfectly baked crust to the rich tomato sauce and generous toppings.

The staff are super friendly and always make you feel welcome, whether you’re popping in for a quick takeaway or ordering for delivery. Service is fast and reliable, and they always get the order spot-on.

Highly recommend the BBQ Chicken and Pepperoni Deluxe — both are absolutely delicious. Great value for money too!

If you’re in Kentish Town and craving a proper pizza, Dominion Pizza is the...