Farm Girl — Restaurant in London

Bad communication from dismissive staff, despite poorly made drinks.

On arrival, a waitor stopped the pair in front of us like a bouncer, told them to return to the queue in a shooing tone, only for the maitre d'hotel to sit them down where they were about to sit anyway. Wherever the adminastative need is here, it is coming with inefficiency and rudeness to a pair of people who were waiting for a couple of minutes prior for no good reason, so to sit in a quiet cafe.

Food and drinks were ordered exclusively online, through a slow web app - my vodaphone signal struggled.

£5.50 for an Iced Matcha Late. I ordered "regular dairy" as I'm a cheap git, despite my preference for coconut, and was made to suffer under the waitor's misunderstanding. I was brought "fresh" milk, which was clearly less fresh than anticipated as it leant an unforgivable sourness and chunkiness to the drink. The maitre d did not allow me to conclude my request that "the milk seems a bit off" before dimissing it and dashing off - I really should have been offered a replacement, or ideally a refund based on my partner's drink.

Said partner got an iced chai, apparently sub par to the sam drink at Gails and (apparently) Starbucks.

Nice ambiance, indeed ruining the experience for me. I think people know about this place from instagram, so it's just groomed, vain 20-somethings, couples and mother daughter pairs, and unfortunately the former were the most...

I'm not often pushed to leave negative reviews, but I visited farm girl in notting hill yesterday with a friend who'd seen it online and am a little peeved today. After looking at the pastry cabinet, where the pastries looked nice enough, but were accompanied by a fly buzzing around in there, we opted to order pancakes to share - the baked apple and pear ones sounded delicious. First issue was the fact that the pancakes arrived a solid 10 minutes before our drinks did, and we weren't starting until we'd had our coffee first. Well, the pancakes were fine, sure, they tasted nice, but two pancakes for £15? Come on. Drinks incredibly small - I'm not just looking for things to complain about, I promise, but I ordered a cappuccino which felt more like a cortado. Also, no chocolate on top :( My friend really enjoyed her butterfly latte, though. There was a huge plethora of junk on the table - big chunky plastic signs and such with QR codes or 'no laptops' signs - I just felt a little claustrophobic. The service was fine at first, but after we ordered initially we were continually forgotten, waiting time and time again after asking for the bill. Note - I work in hospitality! I love getting tips and I love tipping good service! But it just wasn't it here. The decor was lovely, as was the exterior area, which make this place instagrammable, sure, but I wouldn't go back for anything. It was cold throughout and the loos weren't in a...

Unfortunately, we cannot recommend this establishment at all. After politely asking if it was possible to accommodate a person with a hearing impairment to turn the (very) loud music down (even a bit), we were brusquely advised by the manager that this would not be done as the owner did not wish this. The manager was unfriendly and the discrimination of a person with an impairment was obvious. The same request in other restaurants and cafes in the following weeks was always greeted with politeness and a willingness to accommodate and was met with utter curtesy by the staff there, which was not the case here. It is a shame that the willingness to acknowledge people with disabilities was so rudely met and we were made to feel as though we were asking something outrageous. I do hope that they will reconsider their position in the future and accommodate disability in a more welcoming way. I would also like to mention that the lavatories were in a pitiful state. They were not only dirty and disgusting but the toilet seats were either loose or the lid was missing, electricity breakers were exposed (in a room with water present!), the windows were filthy and cobwebs were present in every available place for the spiders. the toilet roll holder was broken and the brush was so rusty and filthy, it was quite revolting. The paintwork everywhere was scratched and filthy. Not a pleasant experience altogether,...