Gallery Cafe (Level 2) — Restaurant in London

The staff all seemed very nice, friendly, and professional. Service, once we eventually got to the counter, was quick and without hassle. My main issue is with the quality of the food in relation to the cost of the food. I have nothing against paying a high cost for high quality food, but this isn't what's on offer. The sandwiches (none of which contained any kind of meat, for some reason) were dry, uninspired, and quite bland in terms of taste. A small, child's "Pip Organic" juice carton was the same price as a whole pack of them would be from a supermarket. The bubble tea was close to £5, for a small cup, and only three available flavours. Avoid this place. Unless you're part of "the other half" and have no issue with spending close to £80 for some sandwiches and drinks for 2 adults, and 5 children, you'll be better off bringing your own food....

My partner and I came for the science-themed afternoon tea. Firstly, it took 50 minutes to arrive. For pre-prepared food. We told them that we both wanted the vegetarian option, which they agreed to. I am not veggie, my partner is. When they brought the food they said “because it was last minute, the chef couldn’t change the order”. 50 minutes later. As for the food, the sandwiches were fine. The scones were cold, not freshly prepared. The clotted cream was runny, which for clotted cream is weird. The sweets were mostly tasteless, in particular the jelly which tasted like watered-down passionfruit juice. I asked twice for a lemonade which never arrived. No one came to ask if we wanted coffee refills as promised. Not worth £32, we both felt ripped off. Very...

The chai latte was actually really amazing but the cakes price was quite high and the fact that we have to drink all the drinks at the cafe and we cannot bring it with us made us having to drink it quick. They offer take away option but it was not clear that this meant takeaway to outside the museum. We wanted to have some breakfast but there were no main food warm food options other than sandwiches so having this improved will be great. The carbon neutral coffee is a great idea and wanted to learn...