• Monday 27th March 2024 - This is the second review that I'm writing for Gaucho Richmond as I think it's world class and a place that deserves all the credit it receives.

My mother, step father and I were going for a late afternoon lunch on a busy bank holiday Monday. We booked a table at Gaucho Richmond and it was predictably very full.

We were quickly attended to and seated at a comfortable table outside with a great view, by the very efficient reception team. We were then instantaneously taken care of by Marvellous Melvin. He was courteous, professional, very well mannered and a fantastic ambassador for this fantastic venue.

His recommendations were spot on, from what food to choose and wine to order. And he made us feel right like celebrities by dashing to our rescue, when it started to rain, whilst hastily helping us move inside with all our drinks & belongings. Melvin also checked on us regularly and in an empathetic manner.

The food is always delicious and there was nothing left on any of our plates. Gaucho Richmond is perfectly run and the thing that always catches my eye, is how brilliant and well trained all the staff are. Melvin is the perfect example of a fine dining waiter and he completed our dining experience formidably.

Gaucho Richmond has a lifelong fan in me.

• Monday 13th March 2023 -

My girlfriend and I like to go out for a very nice dinner once a week to celebrate. This week I was going to treat her to Gaucho in Richmond as I had heard good things about it and had been there once before for lunch a long time ago, so had only vague memories of what to expect.

On arrival at the restaurant we were warmly and promptly greeted by Anita who then went on to hang up our coats before introducing us to Debra. Debra then took us to our table, took out the seats to the table and invited us to take a seat. She then came back and filled us with her extensive knowledge of the food menu, different meats, wine recommendations and delicious sauces to accompany the food that we were ordering.

Our wines were topped up in a timely manner, we were conveniently checked on at regularly intervals to ensure that we were enjoying the meal, punctually offered replacements of anything we had run out of and extremely well looked after throughout the meal by Debra, her very professional manager Jessica and other waiting staff who happened to be walking by our table.

After the meal we were seated by Jessica in the bar area who brought over all our drinks and made her own recommendations of which wines or cocktails to continue drinking there. Whilst enjoying our drinks, the excellent service standards and care continued by Jessica, Anita (when she wasn't assisting arriving or departing guests) and any nearby waiting staff.

This was the best service and most delicious food that we have received in a while. We had dined at 'The Ting' restaurant in the shard, a week before, and this dinning experience had trumped that and was exponentially better!!

Gaucho Richmond was excellently run; serves exquisite food, wine and cocktails; is immaculately clean; displayed 5 star service standards, team work and communication from start to finish and is the place to go for a night to remember.

We will definitely be back and are both grateful for the amazing time we had there.