Gordon Ramsay Street Pizza - Southwark — Restaurant in London

Really not the experience I was expecting. Should’ve known following the unfriendly welcome. Mentioned that I had booked with a buyagift voucher and duly handed it over. Was immediately met with a request for “the other voucher, there should be two”. I had to explain that the single voucher was for two adults and two children. Our server Patricia came back to say that the voucher was for Sunday lunch for two but that it was fine to use in a tone that could be interpreted as ‘we’re doing you a favour.’ To be honest wish we’d gone upstairs and used it for Sunday lunch instead!

This was our first visit to Gordon Ramsay Street pizza. We received no explanation as to how it worked. My sister who has been before said the servers come round at regular intervals and serve you pizza by the slice so you always get hot pizza. You can accept or decline the flavours as they are served.

It wasn’t busy. There were another two tables of two. We got started with an entire Margherita pizza, which was very light on the cheese. We then got served an entire pepperoni pizza, which my kids hardly ate. We were never asked what pizza we might want to try next and then got delivered an entire ham and pineapple which is a complete waste on us as we hate this combination. It was wet from a drizzling of cream or some sort of white sauce. I told Patricia that we did not like that pizza and asked what happened to being served by the slice. He said something along the lines of it being bottomless pizza and you get served what is offered. The reality is the pizza isn’t ‘offered’ it’s chucked on the table, and not even by the slice - a whole pizza! He made some excuse that it was not busy which I didn’t quite understand as surely it is better to offer a hot pizza by the slice to everyone, than to give a whole pizza to a single table of a flavour they don’t like. It felt like such an unnecessary waste.

We then heard other tables being given the choice of pizza flavours, and doing half and half. Second rate service to voucher customers ✅

I went to play some of the games with my kids…in the dark. Literally. The lights above the pool table, football tables and darts section were all off. Relying on the lights coming from the two basketball machines (one which was not working) to light up the games space.

Honestly, I cannot recommend this place at all. Service matters, and here it is...

Yesterday we attended. We was Very excited when we were greeted and sat at a table. The menu was very confusing but we only found that out at the end when paying the bill. We went to play a quick game in the game area and we came back to our table and didn't have any plates and was feeling hungry and I wanted chilli sauace so I asked the chef and he pointed to where it was. Since it was our first time there, we had no clue you can not take any plates located near the pizza and next to the chilli sauce. So I went to take two plates and the chilli sauce and one staff member rudley spoke to me. I felt like a kid being spoken to for doing something wrong. I almost walked it out it was that rude. The guy serving us pizza, it was his first day and we was very pleased with him. Also another lady who was asking us if everything was OK, very pleased. We came to pay the bill and since I had read the menu wrong I ended up paying double then what I was expecting to pay. I asked why. The issue I have is we paid for 2 bottomless proseccoss but when thinking about it this morning we actually only received one bottle in total 2. Also confusion about student discount if your a student. You don't get that on weekends he said. I said it's Friday tho. Honestly I didn't like any moment of the way he spoke with me. No idea why he had a problem with me. Chilli sauace bottle was also broke and ended up spilling on my trousers when pouring it and had to ask for another bottle of chilli sauce. The pool table is great however 8 ball was missing from the pool table. I think also the ai robot on there phone line was quite frustrating and could be improved. Food was very good. The venue is amazing but there is aslo has a tree that is going to take someone's eye out right near the pizza being served. I was hit it twice when walking near that area. Please remove the branch sticking out. I don't usually go out my way to post reviews but since that guy was so rude and just everything that happened yesterday certainly not pleased. So much complaining, I know but it's my experience. I would still reccomend this place and would give it another chance and probably going to have a better experience however pay make sure you get what you paid for and watch out for the...

It’s rare I have the compulsion to leave reviews for places, but I felt it necessary here just to alert others to how dismal this place is. Ate here a few weeks ago, 2 of us. We were sat down promptly enough and it was quite telling this place isn’t very popular - it was virtually empty even though it was Friday night. The general decor is pretty good but the vibe is weird ( odd choice to have BBC news on a projector?? ).

But that’s where the positives end. Let’s start with; the food. Utterly terrible. I’d have been better slathering some cardboard with a slice of cheddar. It was that devoid of flavour and toppings . The chicken, sweet corn and Gorgonzola pizza was amongst the worst of a poor selection. The “chicken” on it looked like something the cat would turn its nose up at. You know those Sheba adverts? (See picture. That’s how it arrived on the plate). Yeah, they look more appetising that what was served here. And while I’m at it; who puts bunnernut squash on a pizza and then Doesn’t jus it up with goats cheese, fresh basil or oregano? Oh yeah. Here . Forget about adding any subtly of flavour or rehydrating this pitiful excuse for pizza with oil too - you just about get chilli oil and even that is substandard, following a smirk from the staff like you had asked for something ridiculous.

Whilst pizza is unlimited and served on a revolving basis; I rather think that the first time you try it is enough to make you say “Nope, don’t bother bringing me anymore, please - just don’t”

Then we move onto the staff. I mean, they all looked miserable as if their soul had been drained from them although I can forgive their sour demeanour - I would be too , cooped up in this corporate basement and working for Gordon Ramsay.

Save yourself the misery and expense of going here and go to an independent place or Franco Manca or Pizza pilgrims or something.

There is nothing redeeming about this place; not even the gimmicky darts board, pool and foosball tables which just feel sad given the overall feel of this place. A hangout joint this is not.

Gordon Ramsay, and I hope I can speak on behalf of all the people who work for or deal with him; can make like a superior Pizza Hut crust and go...