Greggs — Restaurant in London

The women here are so rude I came in with a code from O2 priority for a free breakfast roll which is defined on their website as ‘tasty combo of oven baked bacon and pork sausages’ and the code was specially for a breakfast roll. The lady gives me a dirty look when I scan my code then asks me what type I say a normal one she says ‘so you don’t want any ingredients what is a normal roll’ me ‘one with bacon and sausage’ she was clearly in a mood because she said ‘with that code it can only be bacon or sausage’ erm actually no because I’ve come every week and always gotten a breakfast roll with sausage and bacon and secondly in the voucher code it clearly says breakfast roll not bacon or sausage and has a picture of a roll with bacon and sausage. There was a queue so I just said bacon but staff are temperamental and not happy which makes for a hostile environment. Go because of convenience not...

Went to buy my usual breakfast accompanied with aA doughnut but when asked for a wrapper to protect my doughnuts was told only for the apple danish. I then replied Wembley branch usually gives me a box, her reply was go to Wembley then. This lady must have problems with certain people because I witnessed her wrapping other customers before me donuts without the customers asking. This woman should not be serving to the public if she doesn’t like her work And why do Greggs put donuts...

Normally a really good bakery for sandwiches, hot foods and a decent breakfast menu. On this occasion I ordered a pot of porridge to be made up with water. The pot has clear water level guidlines and normally I would check to make sure that there was enough but I have bought from here so many times I didn't think that they would get it wrong. Pictures speak for themselves. Not happy. Couldn't take it back as I got on my train...