Hawkers Bar and Brasserie — Restaurant in London

We've been there with my work colleagues for Christmas party on 10/12/2022. It was a large group of 28 people.

Positive: -nice interior design -dance floor with DJ -good wine

Negative: -The dinner supposed to start at 7.45pm, however the food was late. -OVERPRICED poor quality food -Long time waiting for food -The staff collected food from all of us not even finishing it from the plate. For example, my colleague was served with the main dish after me left his food for 5mins and it was gone. Overall, he had his main meal for 15mins on the table. -I've ordered vegetable soup for the starters which was ok and turkey for the main which was DRY. -Now, the worse part. The dessert was late. Most of us got bored of waiting, went to dance floor for 10mins when came back still nothing on the table. I haven't had my cranberry cheesecake which I thought will resolve a miserable taste left in my mouth from the dry turkey. I haven't even seen how it looks like as it was never been served. When I went to speak with the manager (to get my dessert back) I was informed that the kitchen was now closed and they can't do anything about it. He ensured me it was served, but he thinks it was eaten by one of my colleagues. I wonder now, which ones? Are those who's been dancing with me together?

My impression is, the kitchen was in rush to finish work on time even though they're the ones who served us food late. It could explain why the food was served only for 15mins not letting people to finish. Btw, we've booked this meal ages ago. Now, from the management side, why don't you get enough staff on that day? I don't think it's fair for customers to experience this awful service.Don't want to come back there again, unless they improve....

I was due to meet friends at 3pm for afternoon tea and arranged a quick drink with my Brother first. I was very pleased to Alcohol free Ceddes behind the bar. Though the member of staff was unaware it was alcohol free. My brother asked for a pint of Becks and it was totally flat, the barman failed to notice until my brother pointed it out. He said he would bring it over.

In the meantime we sat down and waited, conscious of the time I finished my drink, leaving my brother still waiting for his. He finally got his beer 20 minutes later. Afternoon tea with friends was much better. No menu to say which teas were on offer, so I went for Earl Grey and my friends went for afternoon tea.

The member of staff asked about allergies, one nut and one oat amongst up and went off and returned with the cake stand. A small selection of sandwiches containing ham, egg, tuna and something with cucumber. Two scones each with a tiny portion of cream and jam meant for two. It also included a chocolate eclair, lemon tart and a fruity mousse type cake. Very tasty and good value for £12.00 something as it was a Groupon offer.

Very enjoyable overall, just need...

Have visited the restaurant for my birthday dinner with my friends, but it was bad choice unfortunately. The venue was quite quiet when we arrived, so didn’t expect that kind of service (I mean there was not that busy then)

The staffs are not trained properly - they even have no idea about the menu! When we asked about the festive menu set, he replied that all the menu combination is available for the offer. (Seriously? They marked for the festive menu set, maybe he didn’t read the menu) - and then they charged the menu set individually, not the set price. So needed to correct the bill. One of my friend ordered the burger, on the menu they described this 2 patties, but the actual burger was 1 patty. And again, the staff didn’t know anything. Too slow service Lobster wrap is tiny - this would be better on the starter.(and maybe it’s more like ‘prawns’ wrap)

We needed to correct our bill due to wrongly charged things. The real problem is, the serving staffs don’t know anything! I recommend you train the staffs...