I have dined at the KT since the 80's. The food and service has always been good, however, my experience of their online delivery service has been dreadful so far and tonight was the final nail in the coffin for me. My order arrived incomplete. When I phoned to query and complain, I was held on the phone for ages as my food went cold. The woman I spoke to wanted to get somebody else to call me back but was incapable of taking my mobile number and reading it back to me (it should have been on my account / order anyway). When I spoke to the man she had wanted me to speak to, he at first questioned that the starter I ordered was actually supposed to come with the salad and extra sauces that were missing. When I told him that I was reading it on the screen on their website in front of me he then said that it had come from another kitchen (not directly from themselves at the KT) and that their menu or spec may be slightly different. As well as the order being incomplete the sauce was thick and congealed like it had been re-heated over and over to the point of almost being dry and the onions Bhajees were not crisp but rubbery and dry and could really have done with that sauce that was missing. It isn't the first time I have been both surprised and disappointed at the standard of the food arriving from an online delivery from the KT. This time I was actually disgusted. I threw most of it away as it was inedible. A waste of £20.40 which I couldn't really afford but was a treat to myself as I hadn't eaten all day and had no food in the house. He offered to either send the sauce around or make a note for 'next time'. There will be no next time for me. When I asked if perhaps they should even send me a beer as a token of apology he said he would check with the restaurant and then hung up. Nothing further arrived at all. Saddens me to write this review as in the restaurant itself over the years I have had good food and service but the delivery service is a different matter , attitude and probably a...
Read moreMenu range is huge, whic to start with worries me -- nobody can prodcue the equivalent of scandinavian to greek, realistically. KT tries. and ABSYMALLY fails, given it is bsically a bangladeshi run curry house. Range -- huge from parsi salli boti (called some peculiar brit name) to goan fish curry. Quality -- crap.; It's all tomato ketchup sauce in bits of meat and veg. tandoori chikcen is basisc grilled, no tandoori sauces,. no flavour the second star is purely because you can be entrertained by Kennignton's G&G (govt and gays) populace. Service -- particularly bad, attitude even worse. We had a really bad curry, and all the man did was insist "this is how we make it" -- even my english co-diners who have NO indeas what an assamese curry should be like, agreed it tasted crap. It is this attitude which says "you have no taste, this is what ... " no I do know what tandoori chicken and assamese curry is supposed to be. Food -- worst of midlands curry houses, despite its allegedly large selection -- which are all drowned in ketchup and cumin. Turning out a "parsi curry " ie salli boti, whic though not as inedible as the othe curries, would give uncle dinshaw vaccha serious myocardial infarctions. Authenticity, clearly, has nothing to do with curry houses. I usually avoid them,, unless I can tell them to make it "our way" in bengali. Mostly, with disaster zones like Kennignton Tandoori -- and ulp; after 20 years aseditor/columnist for Asia's largest busines spaper, I bin forced to get tha hang of luxury/food/ lifestyle -- this is one I'd avoid. Even if...
Read moreAfter hearing good reviews we visited on a Sunday evening. The manager was rude and the rest of the waiters I felt very sorry for as they had no idea as to what to advise. The biryani was a pre-cooked fabrication put in a small pot sealed with dough (obviously trying to be authentic). Once asked if each pot had been cooked individually I was told it was. The content of the pot was dry, tasteless, coloured rice with a few King (Iceland) prawns thrown in. It came with a thick lumpy bowl of lentils (dhaal apparently). The starter grill to share was very dissapointing - all the meats, kebabls and prawns were dry, with no extra sauce offered. Definitley not enough food to share - very small portions.The only reasonabley tasting thing was the chicken tikka - a marinated chunk of chicken breast cooked on charchoal - pretty hard to get wrong really. It was the worst spent £49 in my life! Please do not come here and waste your money - I was so let down and angry for not doing enough research before wasting my money. This is the first time I have written a review and it took the Kennington Tandoori for...
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