KFC — Restaurant in London

Worst KFC I’ve ever been to. The only good thing about it was the drinks. We stopped by for lunch yesterday as we aren’t local and couldn’t find anything else. Stood at the counter for a good 5 minutes before we were served. The staff were standing around doing absolutely nothing. It’s quite a small KFC, there is a small room where you order and it leads into another small room with 3 tables. Two of these tables were taken, one by customers, the other by staff on what I presume was his lunch break. The 3rd table was dirty, both the table and chairs were covered in sauce and someone had left an empty cup. I asked as we ordered for something to clean the table, the man behind the counter said that someone was on it. He wasn’t. He just swept under the table. Our food actually didn’t take too long, maybe 5-10 minutes. When we got our food we went over to the table and it was still dirty. I went back to the counter and asked again for something to clean the table. The man behind the counter said the man that had swept should’ve done it, and proceeded to ask him to clean the table. The man that had swept said he had already and they went back and forth at each other a couple times before proceeding to argue in another language. The guy that had swept then goes over to the table picks up the cup and then walks away. We had to clean the table and chairs ourselves with the wipes and napkins they gave us with our food, meaning we couldn’t wipe our hands after we’d eaten, not a big deal, but still a bit annoying. Honestly, I would’ve happily cleaned the table myself if he had given me a cloth and a spray, hence I asked for something to clean the table with, but he didn’t. Instead he asked the most incompetent staff member he could to do it and all he did was stare and give us attitude. We didn’t even get an apology; not for the table being dirty to begin with, not for the abrupt argument they had in front of several customers, and not for the rude man that, for some reason, despite it literally being his job, refused to clean the table. The chicken was okay. The fries were awful. Terrible service and...

We placed an order with two different restuarants and they arrived at the same time. One got delivered and the other did not. We spoke to the delvery guy who delived the items we received and he said that the guy left the food on the side and by the time he got down stairs it was gone so he assumed that the person who ordered it picked it up. Even he couldnt believe that the driver did that. I spoke to Just eat as I ordered the through them and they said that the driver told them he called me twice (but i only spoke to him once) I explained that the intercom comes through my phone. He hanged up on me. I check the status of my order and it said it has been delivered. Just eat are refusing to give me a refund because they agree with the way we were treated. I have paid for something I never received. I now have to try and claim the funds through my bank but first I will visit the store and try to make a formal complaint. I'll keep you all updated. Just reading the reviews and I didnt know how bad their service was if I had known I would not have ordered from them. I will definately be taking...

I was very disappointed yesterday as the ladies at the till could not believe that I paid £2.99 for 9 chicken pieces that they put thighs only .As they were behind I could hear them arguing why I bought at the machine .As I was sitting eating one lady came and told not to carry the left over that she did not give me a paper bag.

Guidance Get a discount with the Eat Out to Help Out Scheme English Cymraeg From 3 to 31 August, get a 50% discount when you eat in at restaurants that are registered with the Eat Out to Help Out Scheme.

Published 15 July 2020 Last updated 29 July 2020 — see all updates From: HM Revenue & Customs Use the Eat Out to Help Out Scheme at a participating establishment:

to get a 50% discount on food or non-alcoholic drinks to eat or drink in (up to a maximum of £10 discount per diner) every Monday, Tuesday and Wednesday between 3 and 31 August as many times as you like You do not need a voucher to use this scheme and you can use it at the same time as other offers and discounts. There is no...