My daughter has been regular costumer since they opened. Always lovely service, super nice girls. Very warm and welcoming. And the plus side for me - they know my daughter's order so I don't need to remember all the ice and sweetness % everytime haha
Those who are saying that service is rude should touch the ground once in a while. They are not clowns to entertain you or your child on every visit and everyone has bad days sometimes.I am sure they don't swear at you. Just doing their job by serving you. I would love to see a person who hadn't had a bad day at work. If the shops is closed early they have a reason for that and someone's personal life is non of your buisiness. Teach your kids to be humble human beings not spoiled brats who gets tantrums because they cannot get a drink and than mommy or daddy feels the need to write a review. Have seen it so many times.
Have a nice day and thank you Mooboo team for a great...
Read moreUnfortunately the milk tea I ordered did not include everything that I actually ordered and I only noticed this when I got home as I couldn't see the full contents through the cup given it was a chocolate based milk tea. So I didn't get what I paid for. I can forgive this but whilst in the store they did exactly the same for another customers fruit tea order, which the parent noticed, and they amended. It wasn't that the customer service was poor but extremely frustrating to not get what...
Read moreWe looked up the opening times of the shop which showed as 11:30am. My daughter and her friend turned up there to get a bubble tea only to be greeted by a very rude lady who told them ‘ can’t you see the shop is closed’ and to refer the opening times which were written on the floor. The manner in which she spoke to them was abrupt and rude, a totally unnecessary way to address them. They then went to Costa and got drinks...
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