Papa Johns Pizza — Restaurant in London

This is the worst experience I ever had ordering online,I ordered a pizza for three people through deliveroo from this place in Battersea.When the order arrived I was baffled that I received a mini pizza. I call the shop to inquire and oh dear! The phone was answered by a very rude man asking what I want I explain that I ordered a pizza for three and received a mini pizza he then ask my postcode and and I told him, he then said what do you expect be to do go and contact head office and hung up the phone. I froze and was speechless trying to understand what just happen. The staff at this restaurant do NOT value customers and if they do not value customers they careless how your food is being prepared and that’s something I will never experience again because never again will I order from here . The staff at this restaurant in Battersea needs proper training, They are a liability to this Company. I need my one star back, compulsory I had to select or else I would not be able to leave the review. My ratings for this place is No star and disgusting...

A few days ago I ordered a £31.00 order. I understood that I couldn't be reached with a number I gave but when I was trying to give a different number so I can keep in touch with the driver, the person hanged the phone on me. Pryor to that I wasn't provided a refund or replacement of food and after thinking over it, was willing to take the food I ordered even though it wasn't warm anymore, I could be wrong I sense that the person could not be bothered to bring the £31.00 delivery. I also messaged the situation by email and didn't get one response back from the Papa John's office, which just tells me that nothing is more important to them than the money that fills their pockets and that's disgusting to me. From that day I had to go elsewhere, not receive anything from Papa John's and be £31.00 down. I quite like Papa John's and this experience is very discouraging and I don't know if Papa John's can redeem themselves but I...

I don't usually post reviews but this has to be one of the worst experiences I've had with papa johns, firstly had a few guests who were very hungry, after waiting 1hr and 45mins I called the store to find our what was taking so long, they said we are busy and it will take another 20mins, I had no choice but to wait so I told them please at least make sure the food arrives hot, 2hrs and 5mins mins later the food arrive cold! Like it had been sitting out for a long time, by this point I was so angry I called the store and told them this is unacceptable, they said were are very sorry and they will issue a refund for me. 10 days later I have not received any refund so it looks like I have been lied to. I have been a loyal customer of many years and this is how I get treated, I have decided to boycot papajohns and from now on I will never order...