Devastated about the discontinuation of the chocolate chip banana bread. I've been in quiet mourning for months since this foolish decision was made by upper management, however, as it still makes my hair stand on end in fury every time I walk down Pavilion. I have been left no choice but to speak up with heartfelt urgency. The chocolate chip banana bread was other worldly and the delicate combination of banana and chocolate transported one into another dimension- it was not a baked good, it was an experience. Instead, you have chosen to double the quantity of banana bread WITHOUT chocolate chip. Toward the end of the day, there are stacks on stacks of plain banana bread left. Whilst in the era of chocolate banana bread, connoisseurs of the area would elbow each other out the way to get a sweet hit of the chocolate banana bread. It's not a personal preference, its clear that this decision that will impact the margins of your business and the overall spirit and joie de vivre of the local community. Please...
Ā Ā Ā Read moreI despise giving bad reviews but at this shop the customer service was nothing short of woeful.
After looking forward to a visit here, Iām not sure i can remember receiving such a bad service.
White guy, black guy and a white lady behind the counter were so engrossed in conversation and couldnāt care less that I was standing waiting to order - may as well have been invisible.
On interruption, I eventually ordered a flat white which was ok and nothing special, however not surprised giving the lack of care / attention overall.
The black guy then proceeds to point to card machine to prompt payment, whilst having the audacity to continue the trioās chit chat.
Im all for staff having breaks but not at the expense of customers forking out for a cup of coffee which wasnāt cheap either.
From Beginning,middle and end, the trio of staff were chatting away with not a care in the world.
Im not surprised at all at the negative reviews either..
Genuinely disappointing,...
Ā Ā Ā Read moreThis coffee shop is one of the places I always revisit when Iām in London, and for good reasonāthe coffee is consistently excellent. I usually go for the filter brew, and it never disappoints. No matter which beans I choose on the day, the cup is always well-prepared, balanced, and satisfying.
Their desserts and pastries are also worth exploring. On this visit, I tried the brownies and cookies. The brownies stood outāfudgy on the inside with a smooth exterior, easily some of the best Iāve had in a while. The cookies were soft and gooey inside, good overall, though not my personal favorite. If available, Iād highly recommend the cannelĆ©s as wellātheyāre absolutely divine and not to be missed.
The outside seating area is also very nice, open area and fantastic if the weather is good
A spot that delivers reliably excellent coffee with desserts that make the visit even betterāone Iāll keep coming back to every time Iām...
Ā Ā Ā Read more