Been here twice in the last week. On Saturday we ate in and were squeezed in last minute without a table which was great. It’s a small place but nice and rustic. All of our pizzas were great but my son’s pizza with salami was too spicy for him (we didn’t realise it said spicy salami on their chalkboard menu on the wall). My wife and I’s pizzas were fabulous. What caught us by surprise was £3.25 for 11 olives, £2.00 for a tiny pot of chilli oil and 50p for chilli flakes. Never been charged for chilli oil or flakes even in Napoli. Understand they’re a new business but there was no warning of this and not even the chalk board let me know. Waitress tried to say it’s on there but admitted it wasn’t after I challenged her. Tonight we ordered and was told to be there at 6:15. Arrived on time. Was told it’ll be a further 5mins at 6:17. At 6:28 I was approached for payment and when I asked how long, was told it’ll be another 2 mins. At 6:37 it’s finally in my hands. Didn’t appreciate the poor service. Aside from that, the pizza just didn’t taste the same. We live 5 mins away by car. Dough was chewy and didn’t have that great rich taste especially with ingredients like the beef for the Manzo pizza. Maybe it was just an off day but Saturday was just as busy so don’t understand the difference. A sorry for being 22mins later than told and keeping my car running wasn’t great with no gesture of goodwill to truly say sorry. Do better guys because the Saturday on pizza was phenomenal and learn to manage expectations better.
Edit 11/04/24 - thanks for taking the time to respond Matt, most appreciated. Learnt something too about the steam in the box. However, you are wrong about chilli oil being £1. My wife and I both saw the receipt which clearly stated £2.00 Chilli oil. Maybe we were double charged then? As for the cost of chilli oil, totally understand economics behind the decision. as someone who also makes his own chilli oil using good quality olive oil imported from Spain but still don’t think this should be charged. Even the way it was provided in a small round metal dish was a messy way of pouring onto our pizzas. Either way, thanks for taking the feedback onboard. We will be back for more...
Read moreIf your on the lookout for fantastic Neapolitan style pizzas using the finest produce then look no further. This is Ped's Pizza a small pizza business who deliver to the Havering area every Thursday , Friday & Saturday evening. Upon hearing great things recently we thought it was about time we tried them for ourselves and let me tell you right now the result was amazing. In fact they were so good we can't wait to order again. They have a very small menu with a choice of three pizzas , a cheesy garlic bread & a weekly special. We placed our order of the Margherita , Pepperoni and the special of the week a four cheese ( ricotta , mozzarella , grana padano & gorganzola) with chilli jam. We asked them to be delivered in the time slot between 5 - 5.30 pm and true to their word they arrived bang on time fresh and hot. All the pizzas were perfectly cooked and not overloaded with toppings. They tasted amazing and had a fantastic thin base with a delightful light and fluffy crust. The Margherita with the added freshness of the basil was a delight , the creaminess of the four cheeses was given a touch of sweetness with the addition of the chilli jam & the pepperoni was just perfect.
These pizza's were fantastic and definitely the best I've had for quite a while so therefore yes I would highly recommend placing an order. I would also like to thank Matt for the excellent service and wish him all the best for the future.
#SupportSmallBusinesses #Pizza...
Read moreThey only start preparing takeaway orders (deliveroo) when the drivers arrive to the restaurant. This results in, generally, a delay of 10-15 min which is the time preparing the order. So if you order through deliveroo add 10-15 min extra to the time the app tells you the driver is gonna arrive. I'm a driver myself and this restaurant always operated in this way. This could be more as sometimes the driver ends up rejecting the order after 10 min waiting resulting in more time to find somebody that accepts the order and travel's to the restaurant. Been rejecting orders specially on fridays but from time to time I accept one just to see if they improved but no still the same.
Edit: I understand it's hard to get the orders prepared at the same time when it's busy but you should aim to start preparing before the driver arrives. What's been done for more than an year is starting preparing when the driver arrives. The good rating is due to the good product that you serve. The pizzas have quality indeed but there's no competitors in the area so people don't have another option apart of waiting more 15-20 mins to get their...
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