Pho 3 Mien — Restaurant in London

Several of the dishes were really not nice, to the point we didn’t eat much of it. Some dishes were okay but nothing particularly great.

The staff were nice and friendly but the service other than that was really bad. We weren’t offered any drinks and had to keep asking.

We were a group of 11 but there was no one else there most of the time so other than us it was not busy.

Our orders were taken in a strange order of dribs and drabs and came out as such. The delay between dishes being served was so major it was like some people were already finished eating while others hadn’t even received their meals yet. 2 dishes were obviously forgotten about and once reminded, were quickly made and brought out significantly later. Another main dish was completely forgotten all together and we gave up on it.

There was then overcharging on the bill and when we asked for a discount for the severely slow and patchy service and the fact that 1 person didn’t get their meal, they very adamantly refused and blamed the group size (despite happily booking our group size and not having many other customers there).

We had gone there for a special family occasion and unfortunately it was very disappointing.

Would not go there again for the food or the service. Would...

I think the measure of a good Vietnamese restaurant is the pho and the marinated pork with vermicelli. Everything else is a bonus. Whilst most of what we ordered was adequate (wings, bun coun, salt and pepper crab, salad), the pho and vermicelli were not good. Pho broth needs to be simmered for hours and hours for richness but this broth was flavourless and lacking in depth. Vermicelli was fine but not enough veg and the pork was dry and some parts fatty and inedible.

Also we ordered satay chicken and the sauce that came with it was odd. I think taramind was added to it or something else which made it different from all the satay sauces I’ve ever had. Sent it back and it came back fine.

The photo of the spring rolls gives an impression that you receive 4 in a portion. We received 3. Receiving three in a portion is fine but expectations need to be managed and as there were four of us in the group, we were disappointed and probably wouldn’t have ordered spring rolls had that been made clear.

I really want them to be good as it’s my local Vietnamese. I am leaving this feedback in the hope it helps them improve.

I may go back in a few months and will alter my review if it does....

Just had a most delicious and authentic Vietnamese meal at this quaint lovely restaurant, this is our 2nd time here since the new management took over and we have been really impressed with how excellent the food is and the service is fab and friendly too. The decor is very traditional and we are used to more modern decor however the restaurant is very clean and the flavours of the food is of a very good standard. I am from Vietnam and my husband used to run his own restauant so we know our food 😊 Everything was so tasty and full of flavour, especially the soft shell crab, it is absolutely amazing!!! I'm still thinking and salivating about how soft, moist and delectable it is!! The bun cuon was soo delicious too and the portions are huge!! My 15 year old son ordered two starters for himself, deep fried calamari and soft shell crab, it was one of the biggest plates of starters we'd ever seen and such great value for money , we had so much to eat and was absolutely stuffed and in total the bill only came up to 70 pounds, it was such good value! we would definitely be coming back again and are recommending it to all our friends and family, please keep up the good...