Pickle & Rye — Restaurant in London

The staff seemed overwhelmed with the workload of average numbered customers. Only the young employees smiled and attempted helpfulness even though they appeared at times out of their depths. Whoever the male staff is - manager? - behind the counter had a permanent scowl on his face even when interacting with me! The plate the food was served up in was not hot and the food was barely warm! I made a simple order and that turned out to be a difficult task between the staff who took the order and the chef!, I asked for well done toast and I was practically delivered white crunchy bread! I ordered beans and was delivered beans with meat mixed inside of them! The lady was professional and kind enough to offer me a clean plate to exchange the food onto but I had waited too long for the meal by then and just wanted to eat! It was a busy establishment and the staff seemed overwhelmed and flustered. Consequently I left far earlier than I had planned too as Mr grumpy told me he would be needing my table for an online booking in 10 minutes. Charming! Reading all the other reviews leave me flabbergasted as I appear to be the only customer to have a negative experience! Or more than likely I just have a greater expectation for the money you have to pay for warm food after a lengthy wait as well as not liking the feeling of being evicted after I have just paid for that warm food! Mr grumpy seems to be about more customers passing through more money. He needs to focus more on the customers satisfaction who are seated and rearrange his priorities! Happy Easter...

I'm a fan of a big public affair as next as the next man who has been force-fed romantic comedies for the past few years, but there comes a time when you have to ask the pair to reign it in, in public at least, or take it to the next level.

So while the capital's love affair with American food means you can barely move for another hip burger, shake or fried chicken joint, Pickle & Rye have gone down a slightly forgotten but more satisfying route of the great American sandwich. And what's more, they've done in a short walk from Mortlake station rather than Shoreditch. Like their food, it's all very refreshing.

Pickle & Rye really does feel like a classic US neighbourhood joint. The deli has recently moved into a larger premises to increase seating and everybody who walks into the always-full shop is greeted with an enthusiastic "Hi, how are you doing?" In many cases, it's because they know the customers. If they don't, they probably will soon. It's impossible not to want to return.

The star is naturally the Reuben on Rye - a behemoth of a salt beef sandwich - but the breakfast menu is equally delicious and if you can get over the word saladize, the salad versions of their sandwich menu are a tasty alternative if you're laying off the carbs.

Put simply, this is a sandwich shop doing what a sandwich shop does best - great, filling food at a reasonable price. This is American expansionism (especially of the waist) at it's best and I, for one, would welcome...

We stopped in today dreaming of the Pickle & Rye famous Rueben sandwich. The visit stated well- a cheerful server with a smile. The bloody Mary’s were spiced just right. However, the Rueben sandwich was a total let down!!! It was so bad we wondered if they had changed ownership. The bread had a nice crispy crunch but the good news ends there. The sandwich had not been griddled so none of the components were warm or stable. It seems they toasted the bread then piled on a little sauerkraut, too much sauce, the meat, cold cheese and placed the bread on top. Also, because the sandwich had not been griddled or pressed the sandwich was 12 cm high. I know few women who can comfortably bite into a sandwich this thick. It’s just one meal but I wish I could take it back.

Take note of the manager's response - not very professional. That said I don't think the sandwhich is prepared correctly because 1. the meat on the sandwhich is not hot, not warm. 2. The cheese is cold and not melted - cheese on a sandwhich which is grilled is melted. 3. The bread is not adherred to the contents of the sandwhich. Lastly - the manager infers I don't like anyplace - an ad hominem against me.... But look at all my 5 star reviews. Maybe he just...