Pizza Hut — Restaurant in London

Most Pizza Hut chain-restaurants will provide good service and quality, but unfortunately this branch seems to differ from this standard.

Several times the delivery has been late/arrived cold, but one unfortunate experience has been enough to permanently deter further orders.

Upon purchasing two large pizzas, both were incorrect and did not take into account for dietary notes given on the order form.

The employee said they would re-make the pizzas, but only for collect (Which wasn't feasible at the time). After continuing, the employee blamed one of the kids assisting collecting the order from the doorstep for the mix-up, and finally after asking to be escalated to a manager/point of customer service contact, the employee hung-up abruptly.

Whilst the quality of the food here is good (If the order comes out right), the extremely poor customer communications from this branch bring this review low.

I would strongly advise ordering from another branch if you want quality and care for...

I recently had the pleasure of dining at Pizza Hut, and I must say, it was a delightful experience from start to finish. Under the exceptional leadership of Shift Manager Shyma Shajahan Subaida, the service was top-notch. Despite a busy evening, Shyma and her team ensured that every guest was attended to promptly and with a smile. Their dedication to customer satisfaction was evident in every interaction. Now, let's talk about the pizza. It was simply divine! The crust was perfectly crispy, the sauce was flavorful, and the toppings were fresh and plentiful. Whether you're a fan of classic pepperoni or prefer something more adventurous like BBQ chicken, Pizza Hut has something for everyone.

Overall, I highly recommend Pizza Hut for anyone craving delicious pizza served with exceptional service. And if you have the pleasure of being served by Shift Manager Shyma Shajahan Subaida, consider yourself lucky – she truly goes above and beyond to make your...

It was very cold and tough. Hard to chew. The workers ate very rude and may I add liars too. I ordered 3 ice creams that never turned up, the driver said they didn’t give it to him, called them their immediate reaction was to blame it on uber eats after I insisted it was nothing to do with uber eats but then not putting the order in they then took my address to resend it. Called them after an hour for update and the guy said said I asked for refund instead of the ice cream which again is a lie! He then goes it will take another hour to be delivered, I asked 2 hours just deliver an ice cream and he said I should take my issue to uber eats as they gave the delivery man the order and he didn’t give it to me, another lie that he just came up with again. I told him I would report to uber eats and he said to go ahead and I’m sure he said so confidently knowing how rubbish uber eats customer services is and how uber eats does not care about...