Pret A Manger — Restaurant in London

Went there first time as had to go hospital opposite and had my family with me. To the female staff in the london pret a manger who made a scene standing behind me of me gently wiping my daughters face and hands off with water of how it is drinking water, I didn't see anyone else making a stupid scene as you did and loudly talking down at me instead of talking properly telling me to go and take my child to the toilet. One word of advice don't ever speak to paying customers like that! Rude, disgusting behaviour by staff and no adequate skills of communication and clueless about where and how far people come. Don't ever stand behind a paying customer unless you want food thrown in your face. Won't be bothering with this place as found a better place who got staff who knows how to communicate with customers and don't make a pathetic scene as well. Pret already got a bad rap as it is and it is time for management to wake up and set training in communication and...

My partner and I came in here this morning. First they got our order wrong because the staff could not understand us, I then asked for a refund for the extra tea they ordered but they looked extremely unhappy with this and tried to offer us an extra pastry we decided to let this go and sat in a cosy corner however a sign that wasn't fixed correctly on the wall fell onto our heads whilst drinking our beverages. I took the sign and left it on the counter and told the server that this has just fell on my head. Pret had 3 members of staff working this morning and not one of them offered an apology for this again they looked at us as if we were a mere inconvience to them. I wonder if you actually train ypur staff in customer service because it did not show...

Very quiet on a Saturday afternoon. Good, as usual, this one is nice and spacious anyway... But it's usually a safe choice, unless you have specific allergies. Good relatively well priced coffes, possibly cheapest good espresso in town The energy shots are good too, o had beetroot and ginger. I really like their green teas. Oh and in case you didn't know, they will take off 50p ( I am writing as in Nov 2018) off your coffes if you bring your own cup/ readable thermos... per hot drink. So...