ShakeTastic North Finchley — Restaurant in London

Popped into North Finchley branch. It has been 3 years since I have had one of their smoothies and the quality is still good although their prices have gone up at least 20% in that time. My daughter and I were the only ones in the shop yet when another gentleman came in after us, his drink was prepared before ours leaving us still waiting after he left. When I enquired about this I was told that the other customers drink was quicker to make and he apologised. That’s a pathetic response and if I wasn’t treating my daughter, I would have just walked out of there. I was conscious of time as parking is difficult near the shop and we needed to be somewhere for 2pm. I then found out that their loyalty scheme has changed and tried to sign up in store but both I and the member of staff couldn't get it to work on my Apple phone. In frustration after being in there for almost 20 mins, we just left with our drinks and I won’t be returning to this branch as it took too long to make our drinks as another customer was prioritised over us plus parking is a nightmare around there. I appreciate Shaketastic can’t help the parking scenario even on a Sunday but everything else could have been avoided with correct training. I met the owner of Shaketastic many years ago in either Totteridge or Mill Hill area and wish I had his number as I would give him so advice on staff training and strongly urge him to get an app for his business instead of using the laborious QR code process to register in branch. If you want a well made smoothie but have plenty of time on your hands and don’t mind being prioritised with other customers coming in after you and no parking worries, then this is the place for you. Two stars given for quality of smoothies and choice of drinks. Loses three stars for : value for money, customer service and loyalty...

My first visit here was on Easter Sunday - I was surprised (but happy!) that they were open. Instead of an Easter egg I had a chocolate orange shake. Took a while to decide what to get as there are so many options. Prices are quite high but fair I think as the quality of the shake (& service) was excellent. I’m glad they don’t have to put the calories of their drinks on the menu!! Will definitely return when I...

I’ve been here quite a lot and so far, i love all the milkshakes I’ve tried there. They are also dog friendly and are so kind to my dog, they always give whipped cream for her every-time we are there. They are well aware of gluten free products and have lots of options for dairy alternatives. As a celiac, I am a happy customer...