The Agile Rabbit — Restaurant in London

Nice coffee. But the service was really rude and ruined my morning. I was barked out of my table. I bought a flat white and sat next to the outdoors heater while waiting for my group of 4 other friends to arrive. I was on the phone with one friend telling them where the cafe was, when the waiter started yelling at me that as I bought a take away cup of coffee, that I wasn't allowed to sit and had to leave. He asked me if I had other friends joining, and I said there were 4 others, and my friend who was on the phone with me had arrived right at this time. He saw her and said that I still had to leave! I was fuming at this stage. He was very loud and made me embarrassed in front of other customers. My friend who was on the phone with me right until that point heard the whole conversation. Anyway, my friend sensed what was happening and saved the day by saying to me let's go look around the market to make me better. As I left with my friend, I saw that the group replaced by a group of 3 guests, who all bought take away coffees! Our group of 5 would have ordered a coffee each and some food there.... but we ended up going to another place 2 doors down. Will not be...

My friend and I had an alfresco dinner over a good long catchup. The Agile Rabbit were properly prepared for social distancing with codes on the table to order food and drinks and the tables were suitably separated. The staff were attentive and very friendly and they all were masked which made us very comfortable.

Agile Rabbit is literally opposite Herne Hill train station along a short parade of shops. The area has a lovely village feeling to it.

Th food didnt take too long to arrive.

I order their white truffle burger with french fries and a cocoa cola and my friend had a lasagne with Italian lemonade. My truffle burger was posh with a lovely cut of continental cheese. The beef pattie was juicy and cooked well with the truffle oil carefully balanced. The French fries were surprisingly crispy on the outside and fluffy in the middle, considering they were skinny french fries (my connoisseur chips/foodie friend would have approved).

My friend really enjoyed he lasagnesaying it was well cooked and the portion was just right for her.

This is the first time I've been to the Agile Rabbit and it probably won't be the last. Highly...

Unfortunately this rabbit is not so agile. Please don’t come here, head to 500 degrees round the corner.

We popped in as the restaurant was fairly quiet. Three staff were just hanging about. We ordered two cocktails from the happy hour special list. These took 37 minutes to arrive. No water was brought to our table at all and we had no updates on our meal.

We asked our waitress about the drinks and she went to go check with the manager by the bar. He scolded her for asking and gestured for her to go away.

Our pizzas took around 30 minutes after they sat ready to go after 20. We asked about our pizza and the manager hurried over and yelled at the chef. Instead of the manager expediting and ensuring customers were happy he blamed and scolded staff for not doing well.

This to me is not about food or drinks being late. This is about bad behaviour and management. To lead is to take responsibility for how your restaurant runs, to check on customers and take the blame sometimes, not pass it on to staff.

The pizza was Ok, my fiancé’s was burnt and had sat outside waiting to go longer than mine so it was cold. The drinks were...