Been here before for our annual visit to the Wimbledon tennis, the village is a lovely, lively and very enjoyable place to be during the tennis season so to be staying at the Fox and Grapes for two nights seemed like a brilliant chance to enjoy the atmosphere as it's only a few minutes walk into the village. We have stayed at the Fox and Grapes during a previous visit to the tennis and although we enjoyed our stay the only quibble then was the frosty reception we received from the most senior member of staff, other than this it was a pleasant stay. The visit we experienced this time around of course was very similar (frosty reception from said member of staff), the gentleman that welcomed us and showed us to our room though was an exception to this and was very warm and welcoming, during our stay we also found the towel warmer and shower handset rail to be very loose on the wall which was a bit concerning but disregarding this the room was lovely and cosy enough. Upon leaving we found attached to our windscreen a parking penalty notice of £130 (£65 if paid early), on our last visit we was informed it was free parking but on this visit they failed to warn us of a change in the circumstances (charges apply). As we are from up north we was oblivious to this change and wish they could of enlightened us on this. On a final note, upon leaving in the morning there was nobody available for us to hand the keys back to as as the establishment was not lived in by any member of staff and was closed, they failed to also notify us of the code for the safe box to return the keys so had to leave the keys in the room. I would just like to say that this is only my opinion and experience,...
Read moreWe recently stayed here for three nights and had our Wedding Breakfast with a small group of friends in the pub. The pub itself has a charming rustic feel, the staff could not be more polite, friendly and helpful, they went out of their way to make us comfortable and ensure we had everything that we needed.
The bedroom was clean and comfortable, the bed was really comfy. The en suite shower room was huge and the shower was really nice, spacious and with good water pressure.
Breakfast was a continental hamper (delivered in a cute wicker picnic basket) which had a selection of fruit, cereal, jams, fruit juice and croissants. The room had a nice coffee maker and plenty of milk/coffee/tea was supplied and replenished through our stay.
Our Wedding breakfast - we booked a table for 10 in the pub and we had use of it all evening. The food was delicious and the service was brilliant. It's clearly a very popular local pub, it was very busy and the people there were very friendly and welcoming of our wedding party.
Parking was a little tricky for a long stay but we were able to park nearby at the gold club a 2 minute walk up the road and we left our car there safely for the whole stay. If you are visiting for the evening only there is plenty of free on road parking all around (it is only restricted between 2.30-5.30pm).
The location was a nice quiet area of Wimbledon Village, an easy 20 minute walk to the centre and train station or cost between £8-£10 to get to the station to the taxi.
We will be back, we had such a lovely time and it was the perfect venue for us to celebrate our...
Read moreFantastic, chilled out family pub. Lovely bar staff. The chef was clearly skilled as the steak sarnie was belting. 5 stars throughly deserved.
The one down fall, the one singular downfall was just one member of the clientele.
Its boiling outside, nice and sunny and real beer garden weather..... and here we have this individual sporting a leather jacket. He waltzes in, loud as you like and ruining the chilled out mood by giving it ‘IS THE KITCHEN STILL OPEN?’ ..... its 2pm lad..... of course it is. He then takes his seat across the bar and orders a cool refreshing pint of Lime and soda with no ice and down it went. He then looks up and focuses on the bar maid and ‘ANOTHER’ he shouts. No ‘excuse me’ or ‘ill happily wait my turn for service when you’re ready.’ At this moment she was busy with another patron, which didn’t seem to matter to him. ‘ANOTHER’ he shouts again, interrupting the bar maids service. She pours him his pint. He didn’t thank her. Anyways he then makes a loud call on his phone, letting the rest of the pub know that he ‘NEEDS THAT STOCK!’
He’s got some food now so thats shut him up.... but my god I just know that when he leaves he will get into his soft top Porsche Boxter, and the top will be down the engine will be loud and several squirrels will pile in as a result. His phone just rang again. It was loud. Here goes another conversation about the stocks.
Staff of the Fox and Grapes, bravo with your polite manner. Bravo with your customer service. 5 star rating on that alone.... but take it from another customer.... sometimes its ok to just tell people...
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