If you’re not in a hurry, like mediocre food and don’t expect service with a smile then this place is for you!! Otherwise…
I was heading to Soutine on the opposite corner when I saw this place. It looked nice and was busy, so I thought it must be good…
Service is very slow and definitely don’t expect it with a smile. I ordered a short black coffee, a facelift smoothie (collagen, dragon fruit and strawberry) and chestnut and almond waffles with strawberry & raspberry chia compote, coconut yoghurt and mashed banana. To say I was looking forward to it is an understatement. Then it arrived about 15 - 20 mins later and I wished I had went to Soutine as originally planned!
Coffee, which I know is a personal taste was not nice in my opinion. I took one sip and left the rest! The smoothie was delicious! The waffles (1 waffle cut in 2) arrived very overcooked but not quite burnt, with a small pot of the delicious coconut yoghurt, no compote and sliced banana instead of mashed. I had to ask for the compote. They were borderline edible and I only ate about 2/3 of them because I was really hungry, otherwise I wouldn’t have eaten any of them. Oh, one other thing, they only have steak knives 😳 not easy trying to spread yoghurt or compote with a steak knife…
I rarely do reviews but when I do it’s because I feel quite strong about what I’m reviewing. Obviously everyone’s opinion is a personal one, this is mine!
It’s a shame because the ethos of this little cafe is wonderful but they’re just not getting the food or service right 😢 Some quiet background music would be nice too, maybe some relaxing coffee shop jazz music, or relaxing...
Read moreVisited this place on 30 August 2017. The service was absolutely appalling, I had to repeat my order twice over a period of 5 minutes, then the waitress became distracted by a conversation with another member of staff after which she couldn't remember our order again! Nobody seemed to have any sense of what they were doing. After eating our hot food I went back to order a piece of cake, tea and some tap water. I had to ask for the tap water several times and eventually the waiter just gave a nod over his head to a high shelf which had several glass bottles full of water. I took that to mean these were the tap water. The shelf was so high I could hardly reach it and below this shelf the waiters and waitresses were scooping the plates, with leftovers, into a bin!! My tea arrived at our table within a few minutes but after 10 minutes of waiting I had to go up and ask where the cake was! The waiter said sorry and immediately cut a slice and gave it to me. Food was expensive but quite good, however, I would never...
Read moreSome alright food sadly undermined by offstandish and rude staff behind the till who think they are the authority on healthy eating. Firstly I was met with sarcastic no when I asked if they have coke - this is not healthy the man behind the bar said (as if everything they offer is healthy ).
Then when I asked for a coffee to have in they brought it to me in a take away cup (probably because they didn’t want to bother to use actual cups towards the end of the day).
When I asked for sugar - they told me they had run out. Complete shock that a place that offers coffee would be so badly managed as to run out of sugar. They offered honey (would you believe it ). When I asked - so what is this unhealthy too the really rude woman behind the bar said “have you heard of diabetes”.
I hope the owner of this place sees this . For a cafe with very limited clientele at this time of the day you want your staff to be going out of the way to do a decent job at the very least and definitely not show attitude...
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