The Hungry Cow - Whitechapel E1 — Restaurant in London

I Do not leave adverse reviews, unless are strongly feel inclined to do so. The following, is not directed at the staff per se, but moreso, the food.

Based on a passing comment in a circle of friends, i was made aware of this place, and decided to try it, on a whim! (literally a few doors down from a very good friends place).

These burgers are overcooked, dry, and laden with sauce that barely even brings out the taste (i know the sauces used, and they are not comparable to the other better French alternatives). The taste of oil/burnt oil, overwhelms the burgers, and renders the food, tasteless. We had two of the burgers (cod and chicken), and was extremely disappointed.

The very fact that the staff member (nice guy, but acted a little clueless) made me feel like he was doing me a favour (when i came back from my car) when giving me some sauce when i mentioned the burgers were dry, made me feel awkward in all honesty, even hesitant to ask for the burgers to be re-made, which should have been done without any prompts whatsoever.

In all honesty, this establishment will easily serve to appease the local palette and expectations of the area.

Writing this, i almost feel like i have to be apologetic, but im afraid, if i feel like this, the chances are, i wont be back. If you happen to change the flavours (adding salt at least, and cooking at optimal temperatures), then im sure youll have tonnes more customers, who choose you out of more than just convenience (of course, i cannot speak for everyone).

Pros: Nice simple packaging to keep your food warm (forgot tissues though)

I do hope that these reviews serve to establish a better standard (could have been a one-off), but i cannot buy that, when the likes of smaller, less "fancier" places, are able to maintain great...

Went in around 9pm to make an order, asked for a burger, chicken bites and chips and Algerian sauces which I said I would pay extra for. I was about to check the bag before leaving and he said it’s all there as if I shouldn’t check it and gave me an extra sauce as I was going to check they gave the sauces I paid for. I went home and there was no chicken bites in the bag. I called them and they said it’s a different person working now, they said next time I come they will remember I said no because I wanted it with my food for tonight…they offered a refund but then they said they will send a driver out with it. I called them at 10pm and after waiting I called at 10:53pm multiple times and no answer. They close at 11pm. I called their Canning Town branch to explain and he told me he would contact them and after I called him again he said he’s not getting an answer either. So they took my money and I didn’t even get the food delivered to me later like how you would with a normal establishment. I was waiting the entire time for the chicken bites for over an hour they could’ve let me know they wasn’t going to send anyone so I wouldn’t need to microwave my cold...

Really not pleased as it was the first meal for me today and it had to go in the bin. I thought il give them benefit by trying them for the 3rd time as the first 2 was horrible experience but didn't write a review as you got to give people chances as it could be off day for them or that particular order. Ordered through flipdish price is slight higher then normal in house menu which is understandable no problem however please don't charge £4 for a burger which a 4 year old can finish in 2 bites it doesn't justify it. Secondly the £31 order was packed with all the burgers at the bottom of the bag with chips, nuggets, halloumi and cheese bites a combination of around 6-7 portions on top of the burgers which by the time it hit home the burgers were even smaller and squashed to a flat toastie. Thirdly the fries where disgustingly floppy oily and cold. The drinks are not cold and the only thing decent was the nuggets. This review had to be written as a feedback to work on things specially when you have 3 branches don't forget the quality of food. Unfortunately won't be heading back either as 3 times experience was not great it's time to...