Originally leading up to Christmas I.e August to end of December I found this place better than most meals were excellent service tremendous however I have now edited my original review as since Christmas things have changed and don’t get me wrong I’m not basing this on one bad experience I’ve been numerous times not for the want but as it was convenient for business meet ups. As I was saying something has drastically changed here as soon as Christmas was done with standards and quality have dropped. Food missing items poor preparation temperature issues and portion size all over the place! Huge delays when not noticeably busy, forgotten drink service. The menu App not updated therefore you order only to be notified sometime after sorry that’s not available;” this has happened three times” each time I have asked forget it I’m not ordering something I don’t want! Takes 5 seconds to take the money but 5 days to be put back in your account just so your aware of this. And then if you go in for lunch service at 12-12.30 numerous items are unavailable very hard to get the fish and chips in this place! So if they have a menu why are items unavailable prior to service? I spoke to one very helpful young lady there and she said since Christmas and the government covid subsidies ceased they have laid off staff and they are short staffed all the time, secondly the kitchen is in the same situation and therefore cannot produce certain items as they won’t be able to cope I.e things that take time to prepare steaks fish & chips etc. and also the staff moral has never been so low. So all I can say is shame on Weatherspoons I for one will protest with my feet and avoid the company from now on. I have since researched and saw an article written during covid and how the company was treating the staff happy to not pay them and when the government subsidies of 80% jobkeeper was paid Weatherspoons didn’t want to pay the other 20% and how the staff got together and shamed them into paying. Well I guess that sums their business acumen...
Read moreBelated review for visit on Sunday 19th May.
Have been to this Wetherspoons many times in the past. First time I've reviewed.
A good sized branch right next to Baker Street Station and not too far from Madame Tussauds. This this branch usually attracts a large tourist and football crowd. Although the pub was not too busy during this visit.
I ordered the 11" Ham and Mushroom Pizza and a pint of Strongbow Dark Fruits. Total cost was £12.85.
The pint arrived a couple of minutes after ordering and the pizza just over 10 minutes.
I must say I was impressed with the pizza, well topped and it was one of the neatest presented Wetherspoons Pizzas I've had (see image). No complaints with quality or temperature. Both were spot on.
The only downside was some of the bar staff seemed a little bit rude and uninterested. Hence why this pub has been rated three stars.
Although Wetherspoons in Zone 1 Central London are more expensive than most other branches, they are still better value for money compared to other pubs/restaurants in Central London.
Therefore, I do recommend this branch if you are in the area and want food and drink that doesn't make too much of a dent in...
Read moreDisappointing to say the least.
First time I have been compelled to leave a review on here. This is a nice large pub in a busy area, drinks are very reasonably priced for central London but the food and the attitude of the staff was very disappointing. We ordered two steaks. These did not come with the onion rings that was stated in the menu. They only told us this when the food arrived and offered us an alternative of peas (which we already had on the plate). My partners steak was so fatty that they couldn't eat half of it. We only had one small mushroom each and the peas were a mixture of overcooked and different colours. We fed this back to the server who told us that they would tell their manager. The server then returned to tell us that we should have complained during our meal and that they couldn't do anything as we had "eaten all of the food" (We hadn't) as half of the food was inedible. Oh well, it is a Wetherspoons so you don't expect much. I then went to the bar to order two double gins. Fadwa, who served me did not even fill the measure to the top for both drinks. Short changed again! We wont...
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