Tian Fu Restaurant — Restaurant in London

Absolutely the worst and traumatizing service ever! My friend and I went for a hot pot in this restaurant. As soon as we have entered the waitresses were so pushy and rushed not to mention before we even having a seat the waitress asked what we would like to order for a drink. We politely declined the request and said we wanted to settle in our chairs first. We were escorted to a corner table which did not have pre-prepared cuttleries (in this case chopsticks and spoons) The food and hotpot came through and we were advised to go get the sauces and spice ourselves. So we assumed we could also grab the cuttleries whilst grabbing the sauces as waitress had advised. A moment later a woman whom I think is the manager, came to our table and shouted, knocked out tables and clapped her hands by saying "Okay, don't go here and there, It is dangerous" in a very shocking disrespectful way. This completely struch us and we totally lost our appetite. We explained we needed cutleries like being scolded and shocked in turn she forcefully acted polite and asked us if we need any service. There was no smile no mitigation, but just some blunt chinese english demand. As we lost appetite we wanted not to eat, there was no appetite at all. When we said we would like to leave she said not to pay. Whilst we were leaving the door, she screamed you are banned!! Next to the customer. Such a humiliating experience as she tried to cover her lack of communication skill by blaming us !!! I have been to this restaurant beforeward couple times, this last incident was sooo shocking. Humiliated, disrespected, traumatized...

It was my first time attempting to a Chinese Restaurant. It was quiet and very welcoming despite being in a crowded area.

Th owner is very friendly and food is fresh here. They serve the food very hot and it’s very aromatic and delicious. Portions are very very big and enough for 2-3 person.

The spring roll was vegetarian and it was amazing. Best ever ai tried so far. Crunchy outside, fresh and aromatic inside.

Dumplings were quite disappointing. They are not worth of what you pay and not very special.

The dry wok is must try. It’s amazing, spicy, loads of vegetables in there and Oh My God the squid is wonderfully juicy. The only point is, it is very, I mean super oily 😐😐

I think the downfall of the food in this place is only that they are oily, but delicious.

The special dish, I ordered, was fish ball, squids, king prawn, bamboo shoots, broccoli and sweet potato vermicelli. It is spicy too but very watery 😐 Everything in this dish I guess is steamed and they come together in a bath of the sauce. The squids were very small. I didn’t like the king prawn there as I had to take the shell of myself which was not fun and easy 😐😐

The vegetable noodle was very good. The vegetables inside were very aromatic and fresh. Loved the mushroom there.

They do have vegetarian options and the menu is all photographic. Amazing point is they come exactly like their pictures.

I would recommend this place for anyone like Chinese food or want to try for the first time. You cant go wrong...

Checking in for the Nth time at Tianfu Buyi in WestField, West London! My friends and I have come to their buffet hot pot and stir-fry dishes many times before! Today I ordered a new dish - stir-fried edamame with loofah, and I was so impressed by the aroma! ! too delicious! ! It tastes better than meat! ! Now 🐼@LondonPangDaShiYuJi-Panda Takeout, they have many more 🧧 very cost-effective!

🥰Beef with roasted pepper and preserved egg is a version of roasted pepper and preserved egg with beef! Preserved eggs and beef have two different textures, and the three chili flavors are intertwined. The fried chicken is delicious! !

🥰Steamed scallops with chopped pepper vermicelli, one scallop is really huge, I feel half full after eating one! How to make the chopped pepper vermicelli, the aroma will be stimulated when you serve it. Highly recommended!

🥰Luffa and edamame, the most surprising and favorite dish! How to describe it~ The loofah is soft and glutinous in the mouth, super sweet and fragrant, and this dish is very low in fat and healthy, you must order it! Stir-fried so good!

🥰Casserole with crispy pork, a super big portion, full of crispy pork! This pot is also very healthy, with bamboo shoots, fungus, tomatoes and broccoli, a balanced nutritional mix~

🥰Hot and sour noodles, only £7.9 a portion, super cost-effective There are plenty of sausages on top, as well as some bean sprouts, peanuts and celery Love the sour and...