Katsouris Deli — Restaurant in Manchester

I would like to share some feedback that I hope will help improve both the service and the quality of the food, with full respect for your efforts.

There was a lot of shouting in the restaurant from someone (I am not sure if it was the chef or the owner), which affected the atmosphere.

When I asked for the Wi-Fi password, the waiter – a very young and clearly inexperienced staff member – took my phone and simply took a picture of the router where the password was written.

I ordered a dish with pepper, feta cheese, and mushrooms as shown on the menu, but instead I received pickled cucumber and even a green tomato stem (which is inedible), as can be seen in the photos.

The meal was served with the order slip still attached, and the fork and knife wrapped in a napkin were placed directly on the plate.

There are many areas that could be improved, and I truly hope these comments can help enhance the overall experience in...

I ordered 2 big Kat breakfasts with extra black pudding. The girl with green hair serving brought the 2 breakfasts, I afterwards realised there was no black pudding. Upon complaint I was told yes you got extra hash brown which is not what I asked for. She said we can swap them if you like? I said OK but it turned out my friend had eaten a little corner off his hash brown. She says, I can't swap that he's been eating it. I said yes, but you're only going to throw it away. She agreed but still insisted that we can't swap it. She took both anyway and eventually returned with 2 black pudding, after we had already finished the breakfast.

I said really, she should have just said sorry, our mistake I'll go and get you the black pudding. She replied to be honest, I don't really care. I told her forget the black pudding and left it on the side.

I regularly eat a breakfast there as the food is nice but the customer service has now put me...

Three engineers ate here 2 days on the bounce as we were restricted on alternative restaurant options. X2 of us are somewhat plant based and one was a full carnivore.

Food is of good quality, poor vegetarian dishes due to the amount you get in comparison to the meat dishes. The pricing does not reflect the significantly smaller portions, priced identically to the meat breakfast. We were left peckish after unfortunately and the meal was just shy of £10. The restaurant is clean and the fast service was very good so I couldn't fault their service. There was also a good selection of condiments!

The staff could smile and be more friendly. The temperature was just as cold as the welcome, the 2 degree ambient temperature was uncomfortable to enjoy our meals. Couldn't wait to leave to get warm somewhere else. Coats, hats and gloves left on Would recommend if you want quality food though and are not bothered...