Absolutely shocking! This restaurant should be ashamed. Took over an hour to get anything, I even had to go in and get menus myself. They don't know how service works. We received one main and the by the time it was cold, I requested this be reheated. After another ten minutes it still hadn't arrived and my patience was gone. Cancelled the lot. They took my money either way. The thing was, it wasn't even busy, the staff are just slow and incompetent. We spoke to another table who had waiting an hour. They had order food and 45 mins later were told that the meal wasn't on the menu. Then, like us were left with one person eating a main. In relation to my fiance's review below, I'll be dropping in to talk with you in person about that. What a disgrace. Utterly shameful, and what's shocking is you don't care and want to blame customers for your own failings. You've written your response as if we've wasted your time but it is most definitely the...
Read moreReally good place to eat. Nice, warm atmosphere with relaxing lighting, and the service was friendly. The right sized menu offers something for everyone, without being excessive to the point you get lost, and the prices are right for the food and the location. Service was not particularly quick, and seeing the clutter in that miniscule kitchen, I can't see how they can improve on this, but I guess I can look past it because the food was good. Nicely presented sushi, sashimi in thick slices (though the daikon was inexplicably long and difficult to eat), and a subtly flavoured Char Siu ramen dish with beautifully seasoned pork, which left me happy. It is (currently) cash or bank transfer only, but they warn you before you sit down. It's a good experience - they really understand the significance of subtle flavours and balance in Japanese food, so the care in preparation creates a...
Read moreQuality of service was not great. Staff lacked attention to detail, initiative and had attitude. It was quite hard to get their attention. When dishes were brought out, cutlery and plates were not made available, had to ask each time as they took some of the plates back in. When we asked for hot water for the table we were told they didn't have hot water. Upon further questioning, as to why they could make tea without hot water they replied the cups didn't fit underneath the hot water tap. Eventually, they found a method of getting a cup of hot water somehow. Sashimi is not of high grade quality but is edible. Their rolls do have a lot of ingredients in them and if you like soft shell crab or fried prawn the dragon roll and spider roll are good options. The unagi don and curry was too sweet. No option to...
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