This was my second experience of visiting this establishment which I'd recommended to my friend (their first time). I rang on 2nd October 2020 to confirm whether a reservation was required due to the recent Covid guidelines. The assistant sounded rushed & said it's been really busy & it's our choice. I opted to make a reservation & we were greeted by a bearded member of staff who informed which table we wanted. We opted for indoors but felt claustrophobic as it was close to another couple. We opted to sit outside instead, the table was dirty, we asked an assistant to clean the table. She replied "have you ordered food?" Bit rude, why else would we be sitting there if we weren't ordering food/beverages? We responded in the affirmative & placed our order which was 2x breakfast brunches @ £8.95 ea plus drinks. The food arrived approx 20 minutes later, served by a surly staff member (have you ordered food) person. What surprised me was there wasn't even a full slice of bacon on the plate. I thought, I'm not going to complain, my friend tasted the potato slices, stone cold, so was mine. He took both plates & returned it and the staff member offered a refund incl our drinks. We left & went to the Benito Lounge in Chorlton, were we were warmly greeted by smiling members of staff & better quality of food as demonstrated in the photo. It was cheaper & tastier than the NS Deli & we won't be returning!