This is the second time I have visited Proove. 2 times too many in hindsight and if i had to sum it up in as many words as visits it would be: utter disgrace.
First time was bad enough; granted they may have had teething issues as it was a few months after opening but some of it was wholly unacceptable. On the first occasion, the main thing that stuck out for me was the drinks. They arrived after I had finished my pizza despite ordering them well before even our food orders were taken. Not so much an embarrassment if the bar/restaurant had been rammed or the bar altogether demolished during service. But when i turn around and see the bartender doing absolutely sweet nothing, and when we are one of 3 tables being served it begged belief that this guy couldn't pour a couple pints. I remember asking the waiter who said she'd see to it, but, in essence, did sweet nothing also. We had to ask a mammoth 5 times before we gave up entirely on the idea that our drinks would appear. Honestly, the moment I had finished my food, my beer arrived. It's not as if they had any form of technical issues- the bartender was literally doing nothing but standing. I kick myself to this day for not going to the bar and serving myself. Pizza was bang average, but great to get an insight into the staff nonetheless.
Seems like things have not changed much in the year or so since we last visited. Cold, chewy, doughy, raw, slimy, oily and pathetic. I love anchovies so i went for the Neptuna. There were literally 3 fillets on the pizza making a grand total of 1 and a half anchovies. How much more stingey would you like to get? Oh yeah that's right, by charging extra for cheese you absolute snakes. I use the word snake because it wasn't made clear to me that cheese costed extra until i had already paid and received the bill. Also ordered bruschetta. May as well have made this myself in the interval between ordering and receiving our pizzas. Soggy, wet bread (not toast) saturated in oil and tomato juice/water, chopped toms and a blob of mozz. What a farce. Been taken for a ride twice now which has what has led me to this review. Can't believe that old proverb of that "fool me twice, shame on me" bs has come true.
If you want pizza, i seriously wouldn't recommend going here. You have Great British Pizza, Piccolino, Metropolitan, Pizza Express, Canadian Charcoal Pit and Papa J's/Dominos all within spitting difference of Proove and all infinitely better than here. I had a hunch that i was the only one with these problems but having a look down the reviews has made me realise just how common and prevalent the...
Read moreThe interior is very nicely refurbished and the oven looks great. Unfortunately for a number of reasons I really didn't enjoy my meal here and won't be returning.
We arrived as a group of 6 on a Sunday, I was brought a dirty glass and had to ask for it to be replaced by the waitress who seemed to be hungover. We tried to get their attention several times and they just walked by like they were asleep. Additionally we had to ask for everything as we needed it one at a time (e.g. salt/pepper, chilli oil..etc).
There was no advice or help from the waiting staff regarding the foods and no added value items. On the whole the experience felt like we were being taken for a ride.
The meals were given out one at a time instead of being served all together leading to some of us eating cold food. One of the orders was burnt and so they needed to remake it which led to further delays.
The pizza I ordered for myself was the Bel Paese which was nothing short of an overly priced Naan bread with no base and hardly any toppings. The bread had enormous gaps in toppings and was just ridiculous.
I am happy to spend money, in fact a lot of money on good quality dining but even on a rainy day in a car boot sale I would feel ashamed charging £3 for the pizza. I did taste my partner's veggie Calazone which was delicious so it wasn't all bade but on the who due to the service and my own pizza I feel completely ripped off.
It also begs to be said that the light fixtures above the benches are fitted in such a way that you bang your head on them every time you stand up (I'm of average height). All in all I'm very...
Read moreGiven west didsbury could do with a decent pizza place, and the reviews on here seemed pretty good, we had high hopes for Proove. Unfortunately it was mostly rubbish. When we arrived, we were a group of five and although we thought we might have to wait for a table, the waitress seemed initially very dismissive of our request for a table. Little tip - say 'yes of course' and then talk up what you've got available. We waited despite the above and asked for a quick call when the table was available so we could nip off for a cheeky pint. The call never came. We skipped back an hour later, famished, and couldn't wait for some crispy wood fired pizzas. Although the decor was fairly contemporary, the waiting staff were basically incompetent to the point where opening a bottle of wine, holding a conversation were unfathomable concepts. The only saving grace for the pizza was at least that couldn't talk. If it could, it would have sounded like Leonardo Di Caprio as he slipped to his watery grave in Titanic given the amount liquid the flabby undercooked middle of the pizza was drowning in. The less said about the calzone the better. Raw dough encasing an unnecessary amount of overpowering red onion surrounded by the weeds from a Tesco mixed salad bag. On a plus note, the wine contained alcohol and the split of the bill five ways was precalculated and printed on the bill. But don't put the bill in a tiny bucket - it's mental. In short, don't go here because when you don't go to new restaurants they lose money and close down and this one...
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